CVS receives generally positive reviews for its friendly and helpful staff. Customers frequently praise employees like Haley, Amanda, and Sherry for their attentive, kind, and welcoming service. Many mention that staff members go out of their way to assist, whether by offering help before asked or helping with product prices. The customer service experience is described as friendly and memorable, with employees even helping at self checkout to provide quick and kind assistance. However, there are some frustrations, such as being ignored at the pharmacy drive-thru late in the evening, which caused inconvenience. Despite this, the pharmacy staff is often appreciated for their professionalism and willingness to answer questions, even during busy times. Overall, CVS is recognized for its helpful, friendly staff and good customer service, though there are occasional issues with drive-thru service.
