CVS offers COVID-19 testing for eligible individuals, including lab and rapid testing at select locations. While there may be long waiting times at the pharmacy, customers have praised the helpfulness and kindness of the staff. Michael has been recognized for his excellent support, especially in resolving issues with prescriptions. The manager, Kris, and other employees have also been noted for going above and beyond to assist customers. Despite challenges such as a worker shortage, the customer service at this CVS stands out, with staff members like Geet actively helping shoppers find products in the aisles. Overall, CVS is committed to providing a caring and supportive experience for its customers.