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April 2024 by Toby893
So I was at Dunkin’ donut drive thru just an hour ago. I ordered a Sausage, egg & cheese croissant and a SM Ice Coco Mocha it was good in all until I took a bite out of my croissant…. There was no sausage in it…. I went back to the drive thru and let them know what I ordered previously and never received the sausage with the croissant the woman in the drive thru at time told me I would have to buy it again and for me to request the sausage with it…. in which that’s what I ordered from the beginning…. And I said I don’t want that if I’m being charge again…. And then she recommended for me to just add the sausage with the croissant I was currently holding in my hand at that time. I asked her if I get the sausage will that be charged as well ….in her response was a yes so I just got tired of trying to go back and forth with her and plus I just got off work so I just said no thank you and drove away… I just didn’t understand why I would be charged again if I requested the sausage in my croissant in the first place I would’ve been satisfied if she handed me my sausage by it self… I didn’t want pay for a whole new croissant sandwich I just wanted my sausage.
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April 2024 by Jo Ro
Walked and waited for about 5 minutes and neither of the two employees acknowledged me or asked me for my order. I was the ONLY customer in the place so I walked out without ordering. Horrible customer service!
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March 2024 by Tim and Monica Neal
Picked up 2 dozen in the drive thru. Went quick.
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February 2024 by Mick FullFrequency
Gave Duncan a try a few days ago and enjoyed the macchiato with Carmel over ice, went back today to get the same thing and got a tall bitter macchiato with no Carmel.
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February 2024 by Maaz MJ
This location i been coming since 2017 and loving all morning shift employees. But from a couple of times i am not abke to make it in the morning for my coffee so i go in the afternoon after 2 pm and i can tell one of the worst employees in service they have. Very disrespectful, yelling , and making fun while making an order. It's an old afternoon shift, guy. Management should check on him before looking for more customersThis was the second time he had treated me and my group in the worst way. This is not India, so please follow respect and customer service as per USA law.
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January 2024 by Charisse West
I love coming here in the morning when the nice ladies are there that’s the only reason yall get 3 stars but in the afternoon? NO! They don’t care about the quality of the drinks or service and I literally went to do a walk in order at 7:08 pm to be exact and they had the door locked while he just sat on a chair by the window! Pure laziness!
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January 2024 by Brandon Matthews
Went in to pickup a mobile order and was greeted by a very friendly worker who prepared our order very quickly, and the coffee was excellent! Thanks for the great service!
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December 2023 by Kristie Muya
This is my favorite Dunkin! Food and drinks are always great!
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November 2023 by Toshua Mann
They always get my order wrong. I'm allergic to egg. After I order a bacon wrap and specify NO EGG, I drive away with egg on it. It's annoying.
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November 2023 by desiree browning
I ordered tea and I got coffee. This was after they almost handed me the wrong order and had triple checked my order at the window.
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October 2023 by Tia Merritt
Never have any variety of flavored munchkins or flavors for the coolatas
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September 2023 by Tae Kyung Y.
I didn't know this Dunkin existed; I only thought there was that one across the street attached to a gas station but this one is better as it is even closer to my home!Today is National Coffee Day, and Dunkin was advertising free medium iced coffee with any purchase, so I ordered via the app an order of hash browns (the cheapest thing on the menu) and the iced coffee and it automatically loaded the discount onto the app - great job Dunkin app team!The Dunkin is awkwardly located inside a small strip plaza BUT they still have a Drive-Thru. Because the plaza is so small, they did an interesting yet good job of placing the drive-thru -- the parking lot can get congested if there is a long line but fortunately, I don't think Dunkin ever really suffers from that much.I usually order an iced coffee with cream and hazelnut swirl but I ordered the mocha swirl this time to try it out. I accidentally forgot to add cream on the app so my order didn't have the cream first but I asked the barista and she was happy to remake my drink! +1 star for that!Dunkin coffee is pretty solid. I see why folks in the Northeast prefer Dunkin over Starbucks. I am still a Starbucks person but will come to Dunkin time to time as they have deals ALL the time and it's significantly cheaper than Starbucks. I thoroughly enjoyed my coffee and now that I know I have a Dunkin closer than a Starbucks, I'll be here especially when they do those $3 medium coffee deals!
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August 2023 by Desire Camacho
They at the register messed up my order three times! I asked for a manager and she send him to do my order again.. Didnt even bother checking if everything was ok.. horrible service.
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August 2023 by Rizwan Bhanvadia
Very rude, poor customer service i sugest not to go there…..
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August 2023 by max gonzalez
Such great customer service by gentleman working inside. So polite!