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February 2024 by Mike Grier
This particular Home Depot is the closest to my home. I was there today returning a leaf blower and wanted to purchase a more powerful blower. The HD app indicated they had qty one in stock but “See Associate”. That sometimes means the inventory system says they have one but they don’t know where it is. ? The store manager, Sarah, happened to be at the Return desk and offered to help me. Sarah was absolutely delightful and engaging. She was just a joy.
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February 2024 by Anitra Funderburk
We have a home reno business and also HD PRO"s. HD is our second home.
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February 2024 by Mayhem Transport
Love the stafff
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January 2024 by Steve “apexdesigns” Frank
The self service checkout lanes seems to frequently have some kind of electronic glitch. Scanners don’t work, card reader error, gift card wont work, etc. And God forbid you buy some WD-40 or a can of spray paint…Someone has to come check your ID anyway…What happened to having three or four normal lanes open where you work with a trained cashier, and their point of sale equipment actually worked? This place ???
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January 2024 by Charles Saul
Just went through home Depot tried to get a nest and they did not honor the price that they had on the shelf sounds a lot like bate and switch I will now spend $129 at Lowe's
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January 2024 by Ben hughes
Lyndsey in the paint department was rude and did not want to assist with the simplest request.
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January 2024 by Daniel L.
Everyone working in this Home Depot is completely useless. No one helps you out. You get constantly ignored. And they don't even have the decency to get up off their ass and check to see if the product is available. I have never seen such complacency in my life. Worst Home Depot ever.
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December 2023 by Kevin McKinney
Everything where it needed be
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December 2023 by User Forusing55
Ridiculously slow service. I bought some lumber and was told someone would be out to chop it for me in the next few minutes. 20 minutes pass and nobody came even after repeatedly asking for help. And it was 6pm too so I'm not sure why they were so short staffed. Most employees are friendly but little experiences like these over the years has just ruined this store for me. Oh, and it only has two open checkout counters for the entire store. Go to the Lowe's a mile away!
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December 2023 by Gilberto Garcia
Good place for those looking for paint, gardening tools, wood
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November 2023 by Micheline
I was told to pick up an item that is in clearance from a different store here in Suwanee. However the store refused to honor the other store price.I’m done with Home Depot.
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November 2023 by Tom McManus
Monday morning and there's only one self checkout open and now that they have to check you out personally the line was way too long. Also the whole store only has six of the stand-up lumber carts you cannot put PVC pipe on flat carts. It just won't work. It ends up on the floor. Heading to Lowe's to buy 100 ft of 3-in PVC. Very inconvenient but they have lots of stand-up lumber carts. The management needs to know these problems are affecting their bottom line.
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September 2023 by Brandon ODell
My experience is typically very good, but recently I had difficulty getting help when purchasing almost 100 pavers in terms of easy loading into my truck. The garden center staff was not very helpful.
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September 2023 by Cliff Whitney
I hate bad reviews and it takes a lot for me to give one. At Brookwood at 8am, 15 1*4 + some other items. Then to paint dept, no one around so waited to have some paint mixed. Ask two associates walking by, said they would call. 10 min later I called paint dept on phone, rang long time no one picked up. Back to operator, they announced paint needed help, by now 4 folks in line. 10 min later called again, waited 10-12 min again then everyone left. Left paint on counter had to use self checkout ( no big deal) for lumber then left headed for Sherwin Willams around corner. Normally this is a good place, must be having a bad day.
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August 2023 by Keegan Donegan
I always have a good experience when I come here. Everyone wants to help you find what you need, and they don’t rush you with it. Obviously they have incredible selections with great prices. Definitely will continue comin here for a long time.