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August 2023 by Paul FBA
I was glad to have found an honest auto care place. The person working the desk was kind and efficient. I was sent o Honest-1 Auto Care by Discount Tires down the road. There was another tire place, and I will not mention the name, that told me I needed brakes. I didn't think I needed it. Honest-1 Auto Care told me I didn't need new brakes yet. They also did a great job with exactly what I needed. I would recommend Honest-1 Auto Care because they are honest.
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August 2023 by Dan VanBuskirk
Friendly, clean, efficient; full explanation of both requested service and anticipated future maintenance needs. Based on reviews, I expected good service, and Honest-1 exceeded expectations. Well-done!
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August 2023 by Eric S.
Many years ago, I was one of Dennis' and the Honest 1 Auto Care Roswell first customers when they came to Georgia. Now that I have moved to Gwinnett, this shop is the closest location. Pricing seems to always be fair and they stand behind their repair work and testing with a nationwide warranty. My only request, please open a location in Gwinnett. :)
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August 2023 by Sindy Marvin
I have used Honest 1 Auto Care twice. They are efficient and their communication is wonderful. They explain what you need for your care maintenance and why. Even when I needed new tires they were able to refer me to a great place very conveniently located to me.
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August 2023 by Thomas Bouhan
This is by far the best Auto Shop that I have ever used. Myself, my wife and three kids all use Honest One. They are professional, courteous and do great work. I can't say enough about Justin and Mike and the service team.Thank you!!!Services: Transmission
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July 2023 by Maddie Hood
My 2nd time coming here!! Staff is very friendly and professional. You can drop your car off and they send you a quick text with all the service details and that your car is ready to be picked up. Very easy and convenient!
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July 2023 by Maddie Brummett
My 2nd time coming here!! Staff is very friendly and professional. You can drop your car off and they send you a quick text with all the service details and that your car is ready to be picked up. Very easy and convenient!
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July 2023 by Justin Golding
5 Star in terms of the experience of booking and getting the text alerts on the the inspection, results with pictures etc - the actual service of dealing with the car and highlighting the problems etc is superb and lives up to the 'honest' name.The only reason it's not a 5 star rating is 2 reasons:1. After I picked up the car I started hearing this horrible noise from the engine and the protective shield under the car had not been secured properly and was dragging on the road as we drove2. Not open on the weekends which makes it hard for people with 9-5 careers to be flexible enough to use them.Great guys, great service - used them in an emergency but I'll probably use someone else at the weekends for more routine needs as our day jobs prohibit us from being free to only use them Mon-Fro
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June 2023 by Ygor Gonzalez
I cannot recommend Honest-1 enough! I was extremely frustrated as my car kept shutting off without any explanation, and after visiting four other mechanics (including a dealership), I had no luck in finding the root of the issue. However, the team at Honest-1 quickly identified the problem and offered a viable solution. Their expertise and dedication to finding the issue really exceeded my expectations. Do not hesitate to bring your car to Honest-1 for their professional and reliable service!
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June 2023 by Eric T.
Wants to be paid to give an estimate. Also immediately bashed the competition when told estimate has been performed elsewhere. Mike said the competition uses sub standard parts and we only use the best.
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May 2023 by James Coyle
My check engine light came on after I had filled my car with fuel. I turned the key and the engine sounded like it was struggling to start and fire all cylinders. I turned it off and restarted it and it started normally. The check engine light was still on. Since it was a Friday afternoon, I called hoping for an appointment for Monday morning. I spoke with Mike who told me to bring it in by 9 Monday morning. Two hours later, I received a text regarding a gas evaporator valve was stuck open and needed to be replaced. Picked up my car at 2 on Monday afternoon. This is the fourth time I have been to Honest One and they have certainly earned my trust and continued support and business. They are my go to for auto service.Service: Auto engine diagnostic
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April 2023 by Kat K
Honest-1 has been a great place for me to take my car. They'll tell you exactly what your car needs urgently and what's coming up which allows you to prioritize and budget your repairs. I go to the Johns Creek location since that's where I work. They have a shuttle so that you can drop off your vehicle for the day if that's what works for you. Overall, I have been very happy with their service and highly recommend them for auto services.Services: Air & cabin filter replacement
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April 2023 by Darren Hazeur
What I appreciate the most is the service and honesty by the staff about what work needs to be done and what auto repairs can wait for another day. I would highly recommend their vehicle inspection. To GOD be the Glory!Services: Vehicle Inspection
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April 2023 by Hemanth K.
They dont give quotes for simple things, unless we get car to them and they check it out. I called and asked quote for radiator replacement labor charge and they said, they can't give unless i get the car to them.Obviously this seems to be a good bait for "service charge to check" and not encourage shopping on quotes across multiple shops.
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February 2023 by K Campbell
After trusting in another car repair place over the last few years and finding out that I had been lied to by them, needless to say, I was apprehensive as an older woman to go anywhere. I recently had to get new tires and Discount Tire recommended this place for wheel alignment.As I sat in the waiting room, listening to the employees there, and the way they dealt with the clients, to say I was impressed is the understatement of the year!By the cleanliness of the place, you would never be able to tell that you were in a car repair shop; it was immaculate and comfortable plus there was fresh coffee, drinks and snacks if wanted.The pricing is very reasonable, and I will definitely be going back there for my car repairs!I typically steer away from places that use labels such as honest, number one, the best, etc. but this place has all the indications of living up to their name!Services: Wheel alignment
