Quest Diagnostics offers a variety of health services, including COVID-19 antibody testing by appointment, as well as routine lab tests, drug screenings, and pediatric specimens. The location is convenient, situated next to Northside Medical, and operates Monday to Friday with specific hours for different services. Many customers express satisfaction with the staff, particularly highlighting the professionalism and kindness of a team member named LaTasha, who is noted for her friendly and knowledgeable demeanor. Reviews mention that the atmosphere is calming, making procedures like blood draws more comfortable. However, some customers have raised concerns about the check-in system, particularly the limitations of the mobile app and the walk-in process. Overall, Quest Diagnostics is praised for its caring staff and quality service, making it a preferred choice for lab work.
The staff at this office is so welcoming, proficient, and professional which is all kudos since, at a 20 minute drive, it is also the closest location to my house. Thank you for being there!
June 2024
Love this quest and the ladies there. They take great care of my gramma. We now request all her docs make the labs here and not in their offices.
May 2024
LaTasha is amazing ??. She is knowledgeable and friendly. I didn't give higher marks because of the check-in system. The mobile app does not allow you to check-in until 10 minutes before your appointment and walk ins use the lobby machine and get in before you.
