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August 2023 by Bob S.
Home Depot is the best place to shop for diy projects. Good staff and associates. Absolutely convenient.
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March 2023 by Uma P.
not a huge fan. there were more employees than customers and the ONLY person who said hi and asked me if i needed help was the busiest employee-who was working. there were employees chatting and acting busy (one was helping someone) but i would easily say 7 employees were doing nothing and not helping me. i asked for help, they pointed towards the "correct" aisle and it's the wrong aisle. brilliant. clean store, well stocked. the cashiers at the garden place were nice. that's why the two stars. meh. i will go to another home depot to buy what i need. in my opinion they need to do better here, a lot better.
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October 2022 by Terry S.
I was getting frustrated looking for an item,I asked one of the worker for help,wasn't much help at all. He look like he didn't understand me at first but proceed to tell me which aisle to go to and that I will find what I was looking for. Nope it wasn't it. I came across another worker Ms.Susan (Sparky) and omg she's a godsend. Not only did came with me to the aisle she continued to help me find it. It wasn't where it said it'll be, she didn't give up and looked all over until she found that it was up high! Went to grab a ladder and did her thangggg! Thank you so much for your help Ms.Sparky!
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February 2022 by Gaohao L.
I've been shopping in this Home Depot for a few years since I moved to Suwanee, always buy home appliance here. it's been mostly positive experience until last November... My dishwasher start leaking water pretty bad, so I decided to buy a new one, and I bought a Samsung from this Home depot, unfortunately, it won't fit. At that time if I choose to return it, it won't be a big deal, but the installation guy told me, if I can get some electrician to fix the wiring, he can come back to install and suggest me to just hold the washing machine and I did not think much and agreed... This is A BIG MISTAKE!! I should have it returned!!! 2 weeks later, another installation guy came and told me he can't install it either, and since it is already accepted 2 weeks ago. Now I have a dishwasher that they can't install and I can't get it returned. so I called Home Depot customer service, long story short: the service manager from this Suwanee Home Depot agreed to take it back and I can get the refund as credit so I can buy a new one from the same store. Great, right? I thought so too, in December 2021, I got several calls from HD and one of them even promised me that he will help me get it returned as soon as possible since it's been going on since November.As of now, as I am writing this review, 2/16/2022, nothing has happened. Apparently, somehow they decided to just silently break their promise. What I paid was the machine + installation. they took the installation money and didn't do the job. if it can't be installed, should I at least get the installation money back???Finally I decided to hire someone else to install it. Terrible Terrible experience... I can't believe a Fortune 500 company would do such thing to his loyal customer.
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September 2021 by Mountain G.
My husband and I have a very dated master bathroom in our house. We need a new solid surface counter top and cabinet doors and drawers. We always get 3 estimates. Today, we had truly outstanding help from an employee in Suwanee, GA, named Debbie Caballero in the kitchen $ bath department. She is their designer. She is highly skilled with the math that's generated from detailed measurements. Her product knowledge is amazing. Because of this, she was able to come up with some optional ways to save money. Looking out for the customer is how she's creating "happy campers" that will come back. (We are not related to this smart lady, and had never met her until today.)
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March 2021 by Candace L.
This is my first time coming to this location. The store is located in a very nice area. The landscaping on the outside is nice. But when you walk up to the store you are greeted by garage busing out of the garage can. It's looks bad. They are very organized in the inside of the store. We were there looking for a tool to cut brick. A young man by the name of Josh that worked there was very helpful. I would say he went above and beyond. We could not find the blade that we needed at first so we headed to the tool department to see what options we had. Josh came and found us and brought us the blade we needed. I'm happy that we didn't have to go anywhere else.
