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April 2023 by Mark G.
Deceiving mulch signs!! Put the product that is for sale below the sign and not the stuff that is twice as much. Waiting in line for 20 mins and cashier not on sale...said it was below the sign...sorry wrong brand! And get more help!!!
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March 2023 by Logan H.
I used my card to rent a ladder. They told me i was declined so i re-inserted my card and they told me i was denied again. But $80 was missing out of my account. I ended up having to cancel my job after they told me to insert my card a 3 time. Im still missing my funds and my bank told me how to fix it but the manager shantay refuse to help. After calling corporate they assured me that the manager should of been able to help me. They lie and deceive people. I am a small business owner who during these times can not afford $80 to just be missing. And i lost out on a potential great job because of these people. I will never be back. Please do not go to this store.
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November 2022 by T C.
I always look up stuff before i head to the store. I found a tool I needed on the home depot site. A RYOBI PBLMT50B ONE+ HP 18-Volt Brushless Cordless Multi-Tool for 99.00.I went to the store to buy it. They sell for 130.00. They wont mark it down to the price on the internet.I offered to buy it online so that then they could let me have one. So I bought a tool online for store pickup wile at the store. They set the pickup date a week in the future.Still standing in the store, I pointed out they have an ample supply in the store. They refused to let me have one and insisted I wait until the one I ordered was delivered, to the store.I went home and communicated by chat on the HD website. Still can't get one from the store inventory. Round and round in circles with no resolution.Done with it. Ordered one on Amazon prime for 16 dollars less than the 99.00 HD internet price. Free home delivery.It will be delivered tomorrow.
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October 2022 by Arun Kaul
Very disappointed by Home Depot service, bought a refrigerator from them 40+ days back and after second delivery attempt, I had to cancel it today. First delivery attempt, the refrigerator was damaged and after many calls and 2+ more weeks wait, the second delivery attempt guys said they will not move my existing refrigerator as they will not remove the door to move as that was required to get through the door. What kind of ridiculous service is this and why these details are not shared during the purchase? Who is going to pay for my time and now I have to start the process all over again due to incompetence of Home Depot…
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July 2022 by George W.
went in to get lumber and there was DJ. he helped me find everything with a smile on his face. what great help he was and outstanding employee. even when I went to check out the cashier was so Polite.
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July 2022 by Amer Uttamchandani
Great Service and staff, highly recommended this establishment
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July 2022 by Paul Benamy
Best staff any where. Mr Lou is amazing. Kids Workshop is best of the best!
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May 2022 by Bill Wilson
Made a reservation for a log splitter a week ahead on the day of the rental I got an email saying the reservation was cancelled "due to lack of availability. unfortunately I had already left to pick up the log splitter and after arriving I was told there was no record of my reservation and that was it. I asked the employee if he could check windward parkway home depot to see if the reservations were mixed up, he indifferently told me he didn't have windward's phone number and he couldn't help me.
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March 2022 by Brett J.
We have a plethora of option in locations when we need to get something for the home... I think within a few miles there are about 6 different HDs alone. This location however has been very helpful as we tried to decide on products to fix our home from our flood. The people in the carpet area were especially helpful and allowed us to make decisions and get things back to normal. However why would there be no one in this area after 5 on a Saturday?!? That was disappointing! However generally everything at this location has gone very well for us.
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December 2021 by Madelyn A.
RENOVATING DURING A PANDEMIC? YES, YOU CAN!! It has been approximately five years since I first decided to renovate my kitchen. I realized that it wasn't going to be easy because my aesthetic was not well represented at the time and I don't bow to trends. . Thankfully, when I was ready to move forward, Home Depot was my "go to " store for all appliances, fixtures and hardware. I was able to get appliances, pulls and knobs, vent, a huge granite composite sink (which is so awesome that I haven't even bothered to use the dishwasher yet), storm door and exit door and even a mantel for the family room. While changing the kitchen, I also decided to throw some love to the family room and dining area because I wanted everything to be cohesive and fresh. Here is what you need to know about the new "post pandemic" Home Depot: Customer Service is better than ever and they really are going out of their way to improve service and assist customers. HD no longer allows return of appliances. We were shocked but decided to make sure that we were getting their top of the line products to avoid any problems. Never go cheap on the appliances when you plan on continuing to live in the home. You will not regret it. HD no longer issues store credit so you can NOT return items outside of the 90 day return window. I was really sweating with this one as I had bought a lot of hardware because I was unsure of the sizes and the stock was going fast. It was actually depleted on line before our project even started. When you see this, don't be deterred, drive to the store and look for yourself. We visited a couple of stores and got everything we needed. I loved the hardware so much that I decided to keep a couple of pieces to make over some nightstands and a sideboard. This is a great way to create a more cohesive look across the board. Sales aren't as deep as they once were but they still exist and if the sale occurs after you've purchased the item but before delivery, you can get an adjustment on the purchase price. We saved an additional $400 on our oven and trust me, every dollar counts. Appliances are going fast so if you want them, you must act fast. We actually purchased some items months in advance of our install to make sure that they would arrive on time. Don't limit yourself to suites, (all appliances by the same manufacturer) because you really want "best in show". We have an LG fridge and wall oven, GE cooktop and Bosch dishwasher but they all work very well together because of their clean and simple design and matching finish. Our exterior door seemed to take the longest time to arrive at approximately 2 months. Just be aware of this when planning. Despite the shortages, we were able to get everything we needed because we ordered quickly and had little time to hesitate. We also didn't worry about the price and definitely paid more than we would have prior to the pandemic because upgraded models just suddenly became available at the time that our previous selections were no longer available. However, all of our appliances are INCREDIBLE!! I love everything and wouldn't change a thing. I highly recommend induction cooktops as they cook clean, fast and evenly. I spend hours in my kitchen and cook a great deal but now my life is so much easier thanks to new technology and a complete overhaul of my work space. This was the best Christmas present ever and especially one that the entire family is enjoying. If you don't like it, change it! Home Depot can help with well trained employees and plenty of options. They are working harder than ever to win your business and doing a great job!
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November 2021 by Jeff Bowman
Here’s the real review of this store based on several experiences over the past 5 years. The Home Depot, as a company, does not focus on fanatic customer service. I’ve operated on this assumption over the last 4 years, albeit a little irritated when I have to ask an “associate” a question. The last year or so, MOST associates have been more willing to ask if I needed help, which I presume is partly a result of managers like Ashley, not the company itself. For example, I walk in this evening with my family of 5(2 girls, 2 boy, my wife) looking for a fridge, and for the 5th or 6th time we are creeped out by a particular older lady that works in appliances, who stalks our kids the entire time we are there. I call the store for the manager later that evening, explain situation, she knows EXACTLY who I’m talking about before I mention her name. Tells me when she’s working and when I can avoid her. Ashley is exactly who Arthur Blank should want as one of his managers. Just avoid creepy appliance lady!!!!! Also, much better attitude all around than the North Fulton location on State Bridge!
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July 2021 by Pinguino S.
This Home Depot has done a lot to improve. I am a contractor and buy a lot of material. I need a place where I can have someone I can count on. The service is always much better then other places. Their manager Brian always available to help and resolve any issues you might have. Garden area is also very helpful.
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June 2021 by Patrick Fagan
Excellent tool and truck rental center with a large variety of tools and equipment at reasonable prices.
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April 2021 by Misty Sanders Bowman
Nice place. Great plants. Nice customer service.
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March 2021 by Lori G.
I will no longer be shopping at Home Depot with their political views and attempt to influence the laws regarding election integrity! I cannot fathom how ensuring secure elections is something they are against. There is nothing more racist than implying that minorities cannot obtain an ID!
