Wont answer the phone during buisness hours. Now charging new service fees on 3 different accounts without telling anyone about it. Tried to call to talk to someone at 11 am on a Wednsday morning and the line says they are closed. They are NOT closed but have the phones turned off. A lot of the employees have quit.
September 2020
Mary Ann and Cherry are awesome, the other lady in there really needs to step up on her customer service.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.