Advance Auto Parts in Sylvania is highly praised for its exceptional customer service and friendly staff. Customers have shared experiences of receiving outstanding assistance, especially from the manager, JC, and staff members like George and Mike Bragg. Whether it was helping with a tire problem, removing a pulley from a power steering pump, or quickly replacing a dead battery, the team consistently goes above and beyond to ensure customers leave satisfied. Many customers express their gratitude and recommend the store for its reliable service. Overall, Advance Auto Parts is recognized as a great place for automotive needs, where customer care is a top priority.
Things have definitely improved at the Sylvania Advance Auto Parts! Very friendly and helpful staff. Both on the phone and off. This was the ladies, the big dude that I brought the core back for my refund acted as if he couldn’t be bothered.
January 2026
The manager Chris was super helpful with a warranty claim on a battery with a bad cell. He went above and beyond with changing the battery and running additional tests on my alternator and starter to make sure nothing else was wrong.
January 2026
Parts guy Chris was great in helping me with parts..couldn't be better.
