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March 2024 by Tim Kendrick
Super clean store staff is always friendly and helpful.
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March 2024 by Rubén Molina Carachure
A good place to buy quickly when you fill your gas tank
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February 2024 by Darius Stratford
Truckers Paradise!!!! Clean facility, plenty of eateries, and friendly atmosphere! A rare find being OTR
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February 2024 by Remington Diedrich
Very great truck stop! Cashiers are very nice whenever you have time to speak, and the Wendy's inside is in my opinion one of the best. The inside is frequently clean but the restrooms could use some work. There are many accessories you can buy inside and overall a solid 8/10 truck stop!(Note: The weigh in station in my experience isn't amazing...)
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January 2024 by Susan Csikos
There is a big sign for Taco Bell at this Pilot, but there is NO Taco Bell, only an open space where they're building one. Not a tragedy, but here is also no hot food *at all* at this Pilot, as they have turned off all their food machines and covered them due to the construction.I'm not so enamored of Taco Bell that missing it is such a disappointment, except for the bait and switch. "Hey, there's Taco Bell here! - I mean not really, but theres this partially frozen sandwich if you want it...?"Here's an idea, guys - put "coming soon" on the sign like everyone else.
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January 2024 by FLUD MUZIC
FREE WIFI DOES NOT WORK
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December 2023 by Mark Woodall
The area is well lit and parking lot clean! We saw the local law enforcement riding through several times! The staff is very nice, clean and well informed! They are constantly working & cleaning to make the place better! A employee Mr. Ethan Tanner is amazing! Very Polite and professional!
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December 2023 by Max Mahd
Yup!! Love it! Wendy’s subway DD a lots of parking. Staff is great. Love the “welcome to Pilot” from the beautiful ladies when I come in. Their smiles are uplifting after a long days drive. Keep it up staff!!
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December 2023 by Judith McFarland
My buddy lives on this exit, and it's weird going to a truckstop to pick up sandwiches, but I've not noticed a difference in quality between here and box stores.Of course, the service is going to be impersonal and fast-paced, but hey, I'm happy to not have a kiosk to have to order from!!
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December 2023 by C Baker
Very friendly and helpful staff. Special shout out to Ariel for taking the time to answer my questions and resolve my concerns!! Great job team!
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December 2023 by David Grimsley
This place is going down hill. Every week - no cups , no coffee , no creamer , employees sitting around on their phones.Poor management at its finest , fire them and start all over.
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December 2023 by David Campbell
It was great to stop by this Pilot location, everything is clean and well managed. The newly remodeled building is nice and inviting. You folks get my 5 star approval! Check out the videos I posted of the showers and drivers lounge.
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December 2023 by Kenneth Cheeks
Freshly remodeled, very nice. There is someone going around vandalizing trucks and trailers. It’s been going on for a few months now. They only seem to do it overnight. Myself and others have been victims. If you Carrolton police in the truck parking lot, rest assure they are getting a report.
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December 2023 by William Copps
I'll start off by saying that some of the staff did the best they could for my specific situation but I want a holistic view of this location.Positives: This revamped location has some nicely redone interiors. I enjoy the generally more healthy options available with the Subway/Wendy's combo here.Negatives: WAY too many dropped trailers and unenforced paid parking. I reserved a spot hours before arrival and showed up to find all the spaces full. Unable to move some trucks, they advised me to park in a place next to the scale. Later that evening, was blocked in by other drivers who also couldn't park due to no spaces available. I complained some more and they were able to get a few people to move from the reserved spots who did not pay for parking.As a general, if you don't enforce your own rules, who would care about paying for parking to begin with? Also, all those dropped trailers are abandoned in my books and should be hauled away. Managers should not need to depend on corporate to tow trucks parked where they aren't supposed to be. That's what managers are for. Empower them to do their jobs! The longer this festers, the worse it will become. What's the point of revamping your store if drivers can't park to use them? Also, why pay for parking if I know you won't enforce it? How is it fair for the driver doing the right thing?Please fix these issues!
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October 2023 by Geraldd Williams
Wendy's and Subway inside. Large semi clean bathrooms tons of snack food and drinks to choose from. On the expensive side but you are paying for convenience.