Jolie's Nails offers a mix of experiences based on customer reviews. Many clients appreciate the quality of the nail and pedicure services, often calling them wonderful and relaxing. However, some have reported issues with staff interactions, particularly mentioning a lack of friendliness and communication during their appointments. While some employees, like Ben, receive high praise for their service, others have been described as impatient. Additionally, customers have noted long wait times, sometimes hours, even with appointments, indicating that the salon may be understaffed. Overall, Jolie's Nails is recognized for its solid services but could improve on staff friendliness and efficiency to enhance the customer experience.
“Tam” did a gel polish change for me this morning. Not only was she not friendly, and didn’t talk at all, but she barked at me several times about relaxing my hands while she was working, even after she filed my skin so hard it hurt, and about the way I had my hand under the light. I’ve been doing... read full comment
May 2025
Very good service, usually a little wait for walk INS. Call ahead is best.
February 2025
Ms Kim is awesome, patient, and kind. Love my eyebrows.