Verizon in Thomaston offers a remarkable customer experience at its Cellular Sales location on Highway 19 N. Customers consistently praise the knowledgeable and friendly staff, highlighting individuals like Anthony and Kelly for their exceptional service. Many reviews commend the employees for going above and beyond to meet customers' needs, whether it's assisting with phone upgrades or resolving issues. The staff is described as helpful, understanding, and dedicated, making the process of buying or trading in devices seamless and painless. Customers appreciate the personalized attention and the effort taken to ensure they receive the best options and deals available. Overall, this Verizon store stands out for its outstanding customer service and a welcoming atmosphere, making it the go-to place for wireless needs.
Our sales rep Barton was outstanding and went above and beyond to help us with our upgrade. He even stayed late and made sure our new phone was set up correctly and the data was transferred. Working with Barton was a great experience, and I was very pleased with the service and customer care he delivered.
July 2025
Wesley was very customer friendly, patient, and informative during a lengthy upgrade process. He displayed professionalism and was willing to work well past store closing hours to get the upgrades done. I am very appreciative of his service and would recommend to anyone looking to conduct business!
July 2025
Wesley did great job. Courteous and patient with me. Thank you!!
