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January 2024 by Amy DeLoach
They never fill prescriptions in a timely manner, and claim they didn’t receive a prescription, I personally called in from my work as a medical professional.
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August 2021 by Sonja McInvale-Lary
Great care and love that text when ready feature.
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July 2021 by Chad Gilbert
Best drug prices
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April 2021 by Eugene Allison
Always called in my refills 2 days before I needed them but still had to wait a day to get them by then I was totally out of needed meds .also y'all be careful and count your pills I've came up short more than onceThat's why I use northside drugs I've never came up short on my meds and never had to wait a extra unnecessary day to get my meds filled
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December 2020 by Chance G.
Absolute nightmare of a pharmacy. Between the male and female pharmacist I lost count at the lies. I'm convinced they got their license off of EBAY. The female was extremely rude and unprofessional. Due to their complete and utter ignorance, they partially refilled my prescription that I can not go without. Now CVS is telling me they royally screwed me..... not to mention I had to wait an hour just to bend over and let them screw me. DO NOT USE THIS PHARMACY. They have one star for a reason.
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September 2020 by Sonja L McInvale-Lary
Great care and love that text when ready feature.
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April 2020 by Sandra Fuller
I called the pharmacy 4:49 to see if my order is filled they said yes got they at 6 and no order you all charges one for $18.00and the next time you pay 150.00 for one refill if you don't no your job in the pharmacy you do not need to work there you are playing with poeples lives.this time you tell me on the phone two refills are 18.00 and 10.00 when pick up one is 18.00 and 32.00 how can that be that is just wrong.
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December 2019 by Gail Frost
I have no problems with this pharmacy. Some of the reviews I have read are really bad - I think some people may have had a bad day and took their frustrations out on the personnel.
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October 2019 by naomi claybaugh
Cool mobile access
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May 2019 by Terry Davidson
I've used Walmart pharmacy for over 10 year and have never experienced a rude salesperson or Pharmacist!. My orders have for the most part been filled and ready as they've announced. I continue to use Walmart Pharmacy for cost and superior customer service.!
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May 2019 by Cassie Perren
I used this pharmacy for a little over a month, and I will never use them again. Keep in mind all of this occured during a 5 week time frame. Within those 5 weeks I dealt with several employees being down right rude and pretentious. The pharmacy is completely unorganized and most of the staff do not seem to have much of an idea of whats going on. They have repeatedly misread/didn't pay attention to the refill my doctor faxed over. I had to ask my doctor's office to fax the same prescription over 3 times, and they were still unable/unwilling to fill my medication properly. I have used the same doctor for years, and have been on the same meds for years and have never encountered an issue until I came to this pharmacy. They tried to tell me my doctor didnt send over the prescription correctly, which seemed unlikely, like I said this has NEVER been an issue. I gave them the benefit of the doubt, called ny doctor, and lo and behold, it was not a mistake on my doctor's end. When I called and talked to the pharmacist (after receiving a text telling me my refill was delayed and to call) to find out what the issue was, she was immediately rude to me. I understand that there are certain protocols, but there is no excuse for the way I was treated. I was belittled and aggressively interrogated about the dosage i take, how often I take it, when I take it, etc. She went on to tell me how she has no other customers that are prescribed to this particular medication the way I am. First off, she is not a doctor. She is there to fill prescriptions, not to reprimand a customer based on what their DOCTOR prescribed. Secondly, it is incredibly unprofessional to talk to me about what her other customers do or do not do. I am honestly not a confrontational person, but I have never experienced customer service as bad as this. If you are unable to conduct yourself in a professional manner, and unable to provide at least somewhat friendly customer service, you need to find another job. I will be contacting corporate based on my experience.
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October 2018 by Siân T.
RX was supposed to be ready in 30 mins. Left then went back an hour later. Waited in line not ready. Will be ready in 10 mins it was 20. Pharmacist states it's ready and to wait in line again. Seriously. This is not the first time. This place is awful. If I hadn't been dropping the RX for someone else I would have gone somewhere else. Their customer service is the worst prescriptions never ready when they say they will be. Do yourself a favor go somewhere else. Don't waste your time with this place it's a joke.
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September 2018 by Denise V.
They NEVER ANSWER THE PHONE!! Totally ignore it. Claiming they were busy! Lol Walgreens is busy, but they RESOECT their customers, they Answer!! They didnt even ck for call in scripts saying again, they were busy I went in, NO ONE ON line and was told i had no scriot yet! I damn well i do!! It WAS CALLED in, you said it would be ready in 30 mins. Im standing there and they dont know there's scripts called in, wait ANOTHER 30 MINS. Still no one in,line. Just what exactly is busy?? Very POOR CUSTOMER svc!!!
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June 2018 by regina Pearson
This Pharmacy often encourage over the counter purchases although the medical insurance will cover a large degree of items. The staff also doesn't mind entering incorrect insurance information and insist that they have to enter it into their system that way. They have a difficult time giving answers about when medication orders will arrive and can't confirm if medications have been ordered or not. Their technology systems either needs to be updated or they need better qualified staff that know what they are doing. I have moved my pharmacy usage to one of their competators. I can't trust a place that upholds slothful service with vital materials where my loved ones are concerned. I have found it a waste of time and resources and complaints are turned on a deaf ear.
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June 2018 by Melissa Santos
They have had prescriptions on file .. for my kids and when I go to pick it up... It's lost. And they have mixed up my twin daughters prescriptions because of the same birthdays . But according to them it's IMPOSSIBLE that they've ever made a mistake. It's ALWAYS my mistake when confronted.