“I’ve been a StateFarm customer for 8 years now, I’ve always been satisfied with them but never really impressed. That was until they hired Tracy Fuller! Tracy has been an amazing person to deal with and has always helped me with issues/payments/etc. She always answers when I call, and if she doesn’t know the answer to my problem she figures it out fast! Very easy to talk to, as if I were talking to a friend I’ve known for years. Great person. Thank you Tracy for all of your support. You are the greatest ever.”
“I appreciate Stephen Gainous State Farm for helping me throughout the years! Anytime I call for assistance, they are always helpful! Thank you Taylor for helping me and my family more recently ❤️”
“We’ve been with Bryan Gainous State Farm Insurance in Thomasville, GA for several years now, and their team has consistently gone above and beyond. Through a few fender benders and other mishaps, Bryan, Michael, and the entire staff have always been responsive, supportive, and easy to reach.
Most recently, my son was involved in an accident just before midnight. Unfortunately, the initial reports were recorded under one date, while the Georgia State Patrol report reflected the next day—causing State Farm’s system to mistakenly count it as two separate incidents. This led to a significant and unexpected increase in our premium.
After reaching out to Michael Friend for help, he promptly investigated the issue. Thanks to his persistence and communication with claims and underwriting, the error was clarified—and praise God, the premium was adjusted accordingly.
I highly recommend this agency for your insurance needs—whether it’s for home, auto, or business. Their service, dedication, and professionalism truly set them apart.”
“After shopping around for insurance, we found COUNTRY Financial offered the absolute best rates and service. Ms. Brenda Elkins made the process easy and was always available to answer any questions we had.”
“WHEN STATE FARM WRONGFULLY CANCELED MY POLICY. IT WAS THIS AGENCY WHO FOUGHT FOR ME. MR. PATRICK DID NOT REST UNTIL MY POLICY WAS REINSTATED DUE TO THE COMPANY ERROR. THANKS TO MR. PATRICK AND MR. BRYAN GAINOUS YOU GUYS ARE THAN A GOOD DAMN NEIGHBOR YOU FOREVER HAVE A BODYGUARD IN ME AND MORE IMPORTANTLY YOU WILL FOREVER HAVE A CUSTOMER IN ME. IM HONORED TO CALL YOU GUYS MY EXTENDED FAMILY.I highly recommend anyone who has any insurance coverage problems come to mr. Patrick.”
“How do I start with this Company....The Compliments are not enough in n a day and time where Customer Service is almost nonexistent.Let me start with I called Senior Life and I was blue ,hurt, angry and overwhelmed, and they answered on the 2nd ring. The employee who spoke with me after a very short wait was considerate, well spoken and informative. This made a most difficult day and call go with ease. She answered all of my questions and even ones I didn't ask. I was so out of it I cant remember her name ,but she eased my mind when I was shaking from just making a call that I dreaded. Losing any parent is most difficult, but losing my Mom is the hardest thing I've ever had to endure and so many people act as if it's just easy to go on without realizing that we all dont have the same heart. I so appreciate Senior Life an their staff for considering that this process is hard enough without the extra hurdles and Bad Customer Service.I am telling everyone I know to call you guys because of the ease and consideration of your Guests.Thank You”
“i spoke with shedrica coleman and she has great customer service and a wonderful attitude, she gave me exactly what i wanted and i definitely had a pleasure speaking with her. for anyone that’s looking for affordable insurance please get with acceptance insurance and speak with shedrica!”