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February 2024 by Ga G.
I bought a roof shingle through Lowes it was the forever lifetime shingle from GAF. I also purchased the install service. The roofer who came out to install the roof was Joe H. hired by Lowe's. I was told I would be covered if it leaked. 7 Years later my roof leaked and I called Joe H to fix it and he hung up on me and Lowes does not cover it. Never again
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October 2023 by Dee Abrams
Great experience I use the business checkout and they were spot on my supply wás pre pulled
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May 2023 by Keith Strickland
always makes me spend to much money lol
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April 2023 by Paul H.
Economics 101: 78.5% of something is better than 100% of nothing- which is what Lowe's got this morning. This situation serves as an example of one reason why brick & mortar stores are failing- even to their own brand. I needed a pressure switch to fix my well and saw Lowe's had it on sale for about 20% off. I also needed a pressure gauge, which was not on sale. Fortunately I had other business in Thomasville, so this wasn't a wasted trip. When I checked the price at self-serve checkout (no regular registers were open), it was full price. I asked the cashier standing by self serve if the store could match Lowe's online. She checked with the manager and said no. The failure here is I could buy it online and pick it up for the discounted price (with about a 3 hour wait), but the manager lacked authority to sell it for the same price. Management failure. I left the items at the register and walked out. Also fortunately, I had ordered one on Amazon the day before and it was delivered later today, and at a much better price.
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March 2023 by J C.
Another & if possible last bad experience with this location Waited a couple of minutes for help with cutting keys & even an associate walked by Went to the customer "NO" service desk & said they do cut keys & she would call someone to help - again another wait with no person coming IF - Home Depot was here in Thomasville- I believe it would put this place out of business OR at least force them to change their attitudes.
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July 2022 by Helen S.
How can anyone get any help at an establishment where the employees sit on their phone and ignore you. You can't! My husband use to do business here frequently but to both our horror the last year has changed the store in so many bad ways. My husband use to do business in the garden section as well, but guess what? You can't get anyone to help you whatsoever! And after waiting for 45 minutes I flagged someone down who was leaning on a forklift and he said he'd help me. Waited 30 more minutes and just grabbed the dirt myself. The girl at the register was on her phone and scuffed at me when I voiced my complaints to her and told me the guy I spoke to was the outside manager! We will be going to home depo or Walmart from now on.
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June 2019 by Jay Ridenhower
Thomasville needs another box store to give Lowe's competition.
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March 2019 by Judson Maxwell
Great place to shop for building supplies.
