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February 2024 by Shirley Martin
Sorry but this place reminds me of a trick hotel. The room was clean but I had to walk a mile to get ice. There was no working phone in the room.I was told that everyone should have a cell phone so they cut off the phones. They should still have phones! There were not enough towels and staff was sort of curt. I won't return.?
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December 2023 by David Slykhuis
Didn't have high expectations, but they managed to still disappoint. Our first room the a/c didn't work and the deadbolt was missing. Our second room had holes burned in the comforter (in a non smoking room) and stains on the sheet. We preferred paying to NOT stay there and left with no refund.
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November 2023 by Daniel Herrera
I'm not a complainer but this facility is in dire need of a renovation..The building looks like it belongs in the 70's and the rooms are cheesey at best. The pool area looks like a scene from a abandoned post apocalyptic movie..
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October 2023 by Don Wenger
When I got to the front desk the lady had an attitude so that was problem number one . She acted like she didn’t want to be there and was all rude !!When I got to the room the room had roaches EVERYWHERE !! So I IMMEDIATELY left to get another hotel and they didn’t want to issue me a refund ! Never go to this hotel they don’t like to give money back I will be disputing and putting them out on Facebook !
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October 2023 by Des Jones
This hotel is very unprofessional and should go out of business !!! The people at the desk are always rude and my car nearly got stuck in a hole in their parking lot but ended up just leaving me with a flat tire and they didn’t like when I made a statement about that !
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October 2023 by prashant patel
I Enjoying lot and pretty good place for stay.☺️☺️☺️
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October 2023 by Danille Houghton
Over charged ppl evacuating a hurricane..pd $130 night. They are trying to do some upgrades but have a long way to go & should start w/ exterminators.
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July 2023 by Dallas Daaw
They dont wash their COMFORTERS.The beds are worn out and looks like everything is about to fall off example the tables and the counter tops.
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May 2023 by Lauren “iPhiliaPayne” S
The suite was very comfortable and clean. The staff was super friendly and very quickly addressed a problem we had with the TV.Noteworthy details: We didn't have time to hop in the pool but they have one.
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April 2023 by Ms. Cookie
Great service during the day the young lady at the service desk at night was rudish and seemed to not really want to help . When my friend called she hung up on her 4 times and even took her number down and told my friend she'd call her right back. Meanwhile The front parking lot looking at this young lady who was standing there doing nothing and didn't even bother to call her back and my friend called back a few times and the girl wouldn't even answer the phone. Now they shift day shift I love love love love awesome atmosphere awesome energy great vibe thoroughly thoroughly enjoyed the day shift
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April 2023 by Heaven Johnson
PLEASE PLEASE PLEASE DO NOT STAY HERE , I just paid 86$ for a room infested with baby mice , I told the guy at the front he acted like he didn’t even care , I’ve always been terribly afraid of rodents and for our room to have 3 baby mice going in and out from underneath the couch !!!! I left immediately especially after I told the guy at the front and he acted like he didn’t even care , please do not stay here !!!
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February 2023 by Lynn English
Very nice rooms that don't cost an arm and leg. Staff was very friendly and inviting. I highly recommend and we will be staying here again and again!
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February 2023 by Laura S
Some disconnect here with this Franchise not up to any standard. Management does not take care of this property. With our travel, we learned our lesson for winging it...make reservations at your destination or be stuck with a place like this as Thomasville good hotels do get booked up earlier in the day...and we were too late to get any better economy hotel. So the rooms are cheap, unclean & Smell.
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February 2023 by Cheyenne D.
Came from out of town for my boyfriend to have a surgery, and my only positives were location (only a 10 minute drive to the hospital) and the receptionist that checked us in. She was efficient, kind, and quick. We get to the room, and I check for bugs and find a dead roach/bedbug (?) between the mattress and box spring . I checked everywhere else for bugs but did not see any , and we would be leaving early anyway , so we kept our things off the floor for safety measures or in the car until needed . We checked everything before loading as well to leave , but honestly that shouldn't even be necessary . I should feel safe that I'm not carrying bugs with me when I leave .The shower was nice , but had lukewarm water at best, and to shut the door to use the restroom , you have to stand in the shower . Could have saved on looks to make up in quality . That said , the walls were dirty too . The bed was comfy at least but the pillows were not supportive . I would usually take that with a grain of salt as I know I'm picky when it comes to pillows , but my boyfriend agreed with me.Went to sleep early because we had to be awake early , and was woken up around 10 to guys cussing up a storm at each other outside , yelling across the parking lot . Definitely doesn't make me feel safe .Lastly, as I said we had to leave early in the morning for his appointment , and I went to check out around 7. receptionist no where to be found for 10 minutes . the kitchen staff even said he hadn't seen anyone since he came in, and breakfast starts at 6. so where was the receptionist for that hour? ended up having to make time to come back later to drop off my key as i also needed a receipt for our stay . Will not be back .
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November 2022 by Tracy Minshew
Clean rooms and front desk help is nice.You will not be sleeping late if you worked a 2nd or 3rd shift.Pick the correct side of the building, the back is for construction...the construction side cranks up at 5:30 or 6am ....8 trucks and 15 guys loading equipment and yelling instructions back and forth getting ready for work.This stops around 8ish.Unfortunately housekeeping likes to use speakerphone loud enough to be recorded through the walls....talking constantly...going from room to room(you can hear them coming) and shout to their friends 10 doors down cleaning another room, this starts around 9.
