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November 2023 by NGEEDA JOYCE
I find this dealership very supportive and considerate, not trying to sell you anything , kept focus on my concerns with my vehicle, very friendly and very informative step by step. I appreciate the service advisor assigned to my cause . “ Thank You “ Thomasville Ford of Thomasville, Ga
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November 2023 by Chris H
Great dealership from initial point of contact to post sale follow up and service. I would highly recommend even if you are from out of town!
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November 2023 by Heather Mott
I recently brought my 2016 F-150 to Thomasville Ford to have some work done. My vehicle has an extended warranty, so Ms. Christina DeMott was able to have the parts ordered and repairs scheduled in a timely manner. She also obtained a vehicle for me to drive to and from work while my truck was being serviced. She was courteous and efficient. Christina remained in contact with me throughout the period of scheduling and servicing. My experience with Thomasville Ford was superior, and I would recommend them to anyone needing to purchase a vehicle or have repairs or maintenance done. I give them five stars!!
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November 2023 by Chris Underwood
I took my '06 Ford 150 pickup to Thomasville Ford for service. I am 100% satisfied with their performance. They addressed all my concerns, diagnosed the source and fixed it! It now runs perfectly - like new! Thomasville Ford is now my choice for repair.
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October 2023 by Robert Assantes
Excellent prompt service. Becky helped me by driving me back to work and they fixed all my recalls while there. Job was completed on time! I definitely will be a repeat customer
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September 2023 by Bryon Dalton
The service department was top notch. Met several of the sales staff while waiting for my truck to be serviced and had a pleasant conversation with them. Dealership was very professional and caring.
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September 2023 by Chris Griggs
John (the service advisor) at Thomasville Ford came through for me when my local dealership did not. I spent nearly 6 months locally with no resolution. Thomasville Ford got me back in business within a month (and that was only because we had to wait for parts). Fast, attentive, and my F-150 was fixed correctly the first time. There was another customer waiting with me with the same story. A different local dealership, but also drove out of state to visit Thomasville Ford. Her local dealership had suggested replacing her transmission. Thomasville Ford found out it was simple spark plug boots. They did right by me, and her. I now consider them my dealership, and will likely buy my next truck there.
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August 2023 by William Gargano
I love my new Maverick. It was worth the wait. The people at Thomasville for were great to work with. They kept me up to date with the the progress of my order.I live over a hundred miles away from there dealership I will be back for my next purchase.
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August 2023 by Randy Lane
I give Thomasville Ford total of 0 stars. I took my truck in for service at 8:15am. Arrived back at the dealership at 10:00am to be told my truck was not done. Just a tire rotation and oil change. I questioned what the holdup was and apparently it had been finished for an hour and the service technician forgot to call me. I got home noticed that someone had plundered through my personal items in my center console. Whoever had actually stolen a small amount of money as well. I called the Ford place immediately to be given the run around on 3 separate calls. I would not recommend this place for anything. Make sure you remove all valuable items from your vehicle before you leave it there.
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August 2023 by Tristan Hasbargen
Had my truck serviced and everyone was phenomenal. Special shout out to Derek, my service advisor on keeping me informed every step of the way and helping me get my truck back before my trip. Also, want to give a special thanks to Bill K. for picking me up from enterprise. Strongly recommend Thomasville Ford. Thank you everyone!
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August 2023 by Dixie Daimwood
Thomasville Ford's Service Department bent over backwards to help me out. They worked me into their schedule, promptly diagnosed the issue, and fixed a major electrical glitch in less than 48 hours. They put the customer first, unlike other surrounding dealer locations. I highly recommend!
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July 2023 by Kristen Ogletree
I just want to give a shout out to Riley in sales! He is very professional, responds super quick, and is to the point. I was VERY interested in a vehicle that Thomasville Ford had in their inventory. After a couple of days negotiating and going back and fourth, I decided it wasn't the best option for me. I know that customers like myself who nag for hours just to move on elsewhere takes up their time. I definitely recommend Riley if you are using them to buy a vehicle! Even though I cant say I am a customer of theirs, I still believe they are great!
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July 2023 by Will Roper
I really don’t like writing bad reviews but I don’t want someone to make the same mistake I did. I initially brought my vehicle to this location for some recalls to be addressed. I dealt with John Cray and everything went fine with those visits, so I thought. Since my vehicle was still under warranty, I asked John Cray to also address a leaking sunroof. I picked up the vehicle and they indicated it was a clogged drain. A couple months later (now vehicle was out of warranty), there was a heavy downpour and my sunroof leaked again. I took it back to them to have tires put on the vehicle and told John Cray about the sunroof still leaking and he told me there was nothing he could do, even though the issue wasn’t addressed while under warranty. They put new tires on the vehicle, which were $2,000. When I got the vehicle back, it rode rough and you could tell the tires weren’t balanced. I took the vehicle back to Thomasville Ford and told John Cray about the issue. They tried to balance them again and found out there were at least two bad tires on my vehicle. That was about eight months ago. I have called numerous times and showed up in person. They keep blowing me off. I eventually had to take my vehicle to another tire shop and paid to have the tires replaced. Worst experience I’ve had with a dealership.
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June 2023 by Logan Golden
If it were possible to give 10 out of 5, I would. The service department has some of the best customer service I have ever received. John and Christina are both amazing. Christina helped me a few months ago with a water pump issue and John today with an oil change and tire sensors and both experiences were stress free because of their outstanding care. Mrs. Becky even shuttled my son and I so we didn't have to wait in the lobby. She was a delight. I will never use a different dealership as long as I am able to come here.
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June 2023 by Stephanie Ramburg
Mere words cannot express how much it meant for Brian, Conner, Bill and the team to go the extra mile and make my mom feel comfortable with purchasing a new truck. The kindness and empathy shown to her was paramount and for that I will be forever grateful.