AutoZone in Thomson provides reliable auto parts and strong customer service. Customers report the staff as super helpful, patient, and friendly, often going out of their way to assist. The store is noted for having the correct parts readily available, saving time compared to other retailers. Employees are described as resourceful and informative, helping with exchanges, installations like battery changes, and future purchase advice. Service is frequently highlighted as quick, with staff remaining professional and reassuring. The location is recognized for its great customer service and knowledgeable, phenomenal employees.
Stopped by here on my way to South Carolina from Atlanta with some concerns about my new car; Alex and Thomas were super helpful and patient and sent me on my way feeling reassured. Super friendly staff!
March 2025
Ahmad Jeffery was so helpful when changing my battery and any other things I needed help with. Ahmad didn’t show any signs of frustration or agitation when dealing with me, or any other customers. He just kept his smile and kept his hands working. Great employee. Mrs. Walker
October 2024
Had to exchange some brakes that I received from another store and these two phenomenal employees were very resourceful in ensuring I received the correct product and informative when I asked about future purchases. Huge shout out to Ms. Centeria Moss and Mr. Dawson Guy. #proudcustomeroftheThomsonlocation