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November 2023 by Ren H
Staff was very friendly and up front about what was being done throughout the entire process for a body repair. They were quick, communicative, and the car looks like new. Highly recommend!Service: Body & Trim
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October 2023 by ESSENCE Collins
This is my second time working with Brooks and I have to say that their work is amazing. I like the fact that after they've repaired my vehicle they also take the time to wash and detail it. I couldn't ask for better service ❤️ thank you again Brooks Body ShopServices: Painting
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July 2023 by Samantha Thompson
I had a pretty significant water leak in my Ford Explorer during some really bad storms. I drove over to Brooks Body Shop while it was storming after receiving ZERO help from the Ford Dealership. Justin listened to me and walked out in the rain to see what was happening. I could tell he really felt for me. He explained the full schedule that they had and let me know he just wasn't sure when they could fit me in. We were able to leave the vehicle with them and they worked on it when they could find time. They were so kind and so helpful and didn't seem to be annoyed with the calls we were making for updates. Small town living allows itself for us to not have a whole lot of options when it comes to different types of businesses, but I will choose Brooks Body Shop every time and I will tell everyone I know! Thank you for making a messy situation turn out well! We appreciate it more thank you know!
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March 2023 by Jennifer Ward
I brought my truck in for an insurance claim for windshield replacement and fixing a dent on my hood, including refinishing of the hood. I also got them to fix and refinish my bumper while it was there.Considering this job should have taken no more than 3 days, they actually had my truck for 2 WEEKS. I can clearly see on the bill I was charged for 16 hours of work. They're the ones who scheduled me 2 months in advance, so I didn't appreciate them having my truck that long.The paint looks mostly good, so hopefully it's a long lasting quality paint job. They did leave some small runs/drips of clear on my hood where it meets the grill. They also painted over chips from rocks on my hood. I know that wasn't part of my insurance claim and I forgot to specifically address those chips, but any quality shop or painter should have called and asked if I wanted that taken care of. Now you can clearly see where those spots were just painted over. Since I already asked them to sand and refinish my bumper while it was there, I definitely would have wanted the same done for those spots on my hood.New windshield looks good and no leaks that I can tell.Services: Painting
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March 2023 by Kelsey Williams
Tyler was great to work with, he was very respectful and answered any questions I had. They had my car in and out with no issues, everything looked great when I got my car back. I highly recommend using this Body Shop.Services: Painting
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February 2023 by Matt Harris
Nice people! I hit a deer on the way to Disney. Chad and his guys has me back on the road in no time.
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February 2023 by Leanna Giles
Great work quality work no matter how busy they are
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November 2022 by Betty Davila
The staff is always very helpful and they know u by name
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October 2022 by Terri Atkinson
I highly recommend them! Exceptional customer service!
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September 2022 by Donna Martinez
did a great job repairing right rear of car, looks like new
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August 2022 by Lisa Daughtrey
My car was hit by another car and needed front bumper replaced. The service was excellent. They finished the job in the estimated time. The front office ladies, Teresa and Lisa were very friendly and efficient. I was able to get a rental on site and they even helped me move car seat from car to rental then back. I appreciated the personal service.Service: Body & Trim
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July 2022 by Beth
My car is currently being worked on by Brooks and will update after repairs are complete but they are so friendly! I had an issue finding a rental car and Brooks came through and pit me in a car and they were so easy and nice to work with.
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November 2021 by patricia joines
Awesome Customer Service! My vehicle was involved in a "hit and run" I chose this body shop because of the location and convenience, I am glad that I made the right choice. From start to finish, Mike, kept me informed on the entire repair process. The communication was very convenient, I was able to text him at anytime if I had any questions and vice versa. They did a fantastic job. Brooks Body Shop is very busy, you may have to wait a week or so, to drop off your vehicle However, it was worth the wait.
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November 2021 by Eve Brechbiel
Great work done on body repairs, super responsive and went above and beyond to be helpful.
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July 2021 by kristan gill
My car has been to this shop twice and the work performed was poor and they refuse to fix the work they did poorly. Clint is very defensive and demeaning by quizzing me on a "rough pull", "seam sealer". It has been stated a rough pull needs to bed performed and seam sealer is cracking. Do NOT use them.Okay repairs were made and it was smooth sailing after speaking to owner. I drive 1.5 hours for Brooks and I am pleased the repairs were made:) Thank you allServices: Painting
