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November 2023 by DerekDTate
Chance and Mike came and absolutely crushed moving all my big items (couches, beds, washer and dryer and etc) down from my second story apartment to my new residence (thankfully not on a second story)! They came in and got straight to work with blanketing and wrapping everything up to make sure nothing got damaged! And they did all of that and put everything where I wanted it in less than two hours! Definitely will be calling them for my next move! Also want to shoutout Brent for scheduling everything and calling to check to make sure they took care of me!
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November 2023 by Dori Miller
My move was a breeze! The guys were really sweet and helpful! I had an rough start but those guys took away all my stress and made moving day easy.
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November 2023 by Brian Marsh
Highly recommend them for moving your house! They are easy to work with!
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October 2023 by Brittany Martin
Everything from start to finish was the smoothest process! Cree, Kenny, and Jason were efficient, professional, and polite! If we ever move again, we will definitely be calling HHG!
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July 2023 by Joanna Hill
Such a great group! Moved me in under half a day. Jeremy is the only name I got but him and his partner are great!
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February 2023 by Jack Grand
Great experience with them and a good price. Everything was prompt and in the know from start to finish. Would recommend and work with again in the future
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February 2023 by Georgia L.
Pretty much what Cassie said they did to me. They are way too pricey!!!!! I used them for storage and had to do two moves. The first move wasn't too bad. They only sent two men for the second move and should have sent at least three or four in my opinion. You can see what they broke in the pictures. I had great brand new boxes and paper and bubble wrap. They packed my lamps and art. The problem is they stack and slam things on top of each other. It clearly says fragile!!!! They do not want to pay me the 2,000$ which is what I claimed. They tried to make me a one time offer which I did not accept. It was for $700. Then they took away the offer and offered $210 to pay only for the broken rim on a vase. They declined everything you see in the pictures because they said it was not packed by them. Who does this?!?! That is irrelevant. It was not broken when I packed it. Run from this company. They have no honor or integrity. It's the principle for me. I wonder how many people are afraid to review them. I've done plenty of moves and never had this happen. They are simply crooks. This move turned out to be very costly. I'm looking into getting a lawyer to try to recoup my money. What a mess!!!! I forgot to mention some items of mine were lost. I didn't even include this in the claim. I let them off easy on the 2,000 I was asking for. They should be ashamed of themselves!
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September 2022 by Cassie Wilson
UPDATE: Our claim dispute has been satisfactorily settled.ORIGINAL REVIEW (edited for length): Dissatisfied and disappointed with HHG Movers. They were careless while packing and transporting our belongings, the crew demonstrated an uncooperative attitude and lack of concern. The crew rushed packing and loading, resulting in dropped boxes and damaged furniture. HHG Movers unloaded in torrential rain and had to be directed to provide floor protection. Room labels on heavy boxes were ignored, forcing us to hire local help to move boxes upstairs, resulting in additional costs.
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August 2022 by Cassie W.
Extremely dissatisfied and disappointed with HHG Movers. The most egregious problems: carelessness while packing and transporting our belongings, the uncooperative attitude and conduct of the crew and a significant lack of concern and respect in resolving several damaged items. The crew rushed packing and loading, resulting in dropped boxes and severely damaged furniture. HHG Movers packed heavy pans atop china and crystal and loaded heavy boxes on top of those marked "fragile." A $1200 writing desk was carelessly flipped over by one crew member, breaking a brace and bending a drawer rail beyond repair. When confronted, he labelled it "light damage" and implied the desk was previously damaged. It was not. Repairs are impossible, yet HHG Movers refuses to pay full replacement despite insurance, offering a fraction of the total cost for all damaged items and demanding a non-negotiable settlement. There was no communication regarding how the weather could and did impact the move. HHG Movers refused to unload on a clear day, instead unloading the next day in torrential rain. They had to be specifically directed to provide floor protection and unloaded heavy boxes in incorrect locations, ignored labels. We were forced to hire local help to move boxes upstairs, resulting in additional costs. I sincerely advise you to avoid HHG Movers. We learned too late that they are not members of the American Trucking Association which provides some consumer protections.
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June 2022 by Jamie Stockdill
I filled out the form online to get a quote and got a text the next day giving me two options on how to get a quote. They have an easy online form where you can input all of the items you’re needing moved or you can have them give you a call and talk through it all. I requested a call and got one very quickly. The gentleman on the phone was incredibly nice and patient as I walked him through what was in each room and discussed all of the furniture and boxes. He gave me a fair quote and the experience was all around pleasant and helpful! I definitely recommend this company to anyone who needs to move! They will make sure your stuff gets moved and arrives safely!
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June 2022 by Allison Lindsey, MSW
Our 3 movers get 5 stars for being punctual, polite, respectful, professional and hard working. They got the job done in a short time than I expected. However, the man at the office who quoted us, named Bay, was not responsive after our deposit was made. He started off responsive but the day before our move, he would not respond to our calls to verify the details. He only responded to one text. His inability to respond resulted in inaccurate and underreporting of information to the movers, which made it a bit challenging the day. Because of this, he gets 2 stars.
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June 2022 by Tyler Kastl
Outstanding company! Brent the owner is very hands on and is always around to make sure everything is going smooth. I would recommend them for anyone looking for an honest quote from an honest company.
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June 2022 by Cameron Batty
Great moving company, highly recommend using them for all your moving needs
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February 2022 by Annie E.
If I could give fewer stars I would. they work under the cover name City Movers (CA and HI based). They literally said they track items based on inventory, but yet my more than 6 1/2 foot tall, nearly 3 ft wide solid wooden bookcase was loaded but never delivered. The company charges by volume so this is 17 cu ft of space that I was charge for on top of the cost of the item. So it's basically double theft. charged me for something they never shipped and delivered and stole it as well.
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December 2021 by Rite Way Industries, LLC
Great company to do business with, professional and get things done in a timely manner. I will definitely be calling on them again and I highly recommend any one else to give them a try.
