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February 2024 by Cory B.
Like everywhere else in Tifton, doesn't carry or out of stock of basic items that the website says is in stock. Employees not helpful.
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December 2023 by TRACEY GIBBS
When purchasing door, Taylor Jackson helped me so much. She was friendly and professional and went beyond to get what I wanted. I look forward to getting my door installed and hope I will love the way it looks
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December 2023 by Brady Jordan
Bought a dishwasher that had to be delivered to store. I received a text message telling me that it has arrived and is ready for pickup. I went to get it and stood with other customers waiting to have their appliances "pulled" from the back. But there was nobody to pull it from the back. Oh, there were 2 guys there who were the pull guys. One walked away from his job, frustrated that something was stacked in front of one of his pull items. There were others who could have gotten my appliance, but they had been assigned to stack lumber and could not be pulled away. Eventually the second "pull" guy shows up at the counter. The young lady gave him my order number and he looked on his device and said it's not in yet. Then they determined that it must be in, but still on the trailer. Then I got a look from them which implied that I should come back later. I took a refund instead. This is not a staff issue. This is a manager/policy issue. Customers are frustrated to know that their items are on site but nobody will literally walk to the back of the store to get them. What a service fail! Getting my appliance elsewhere.
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December 2023 by Patrick Brown
Has EVERYTHING you could think of for doing remodels and repairs. Looked at a new fridge, tub, and sink and the prices were very affordable.
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September 2023 by Kat Lady
I would give this customer service zero if it was an option. I use to live in different state and Lowe’s was my favorite store, so many home improvements were completed by them. Tifton Lowe’s is a customer’s nightmare. You make an appointment with them for service or delivery, they call you on a day of appointment and ask to reschedule, you are nice with them and do that, and on the day of second appointment they just do not show up, you call them and they inform you that they moved your second appointment to day that you are not available without your knowledge. And customer service just tells you that there is nothing they can do…..
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September 2023 by Debbie King
I see a great improvement in customer service here. The employees are friendly and willing to help. Keep up the good work.
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July 2023 by Kyle Landor
Excellent customer service, and the staff is very knowledgeable. I had questions about a home project and they explained to me the different options that were available. The store is well organized and easy to navigate.
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July 2023 by Paige Brewer
If I could give zero stars...I would. Purchased a stove and refrigerator for my mother in Adel on June1. We were told the deliver would happen on on June 11, 20, and 27th. NONE of those deliveries happened. Lowes never bothered to phone OR give an update. They finally showed up on the 29th with no advanced notice. We called numerous times with no resolution. We kept being told..."its on this Tuesdays truck." Store manager Corey Fender got belligerent on the phone with a "...but I was unaware." Isn't that his job to know what is going on in his store? HORRIBLE.
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July 2023 by Anne Njoroge
The gentleman who helped us in the bathroom area was so knowledgable and friendly. I learned a lot about toilets and John Crapper, lol. The young man who checked us out was also quite friendly and trustworthy. However the main reason I went was to purchase a mini fridge and their stock was low in brands, styles, n quantity. I left with nothing and I am constantly still stashing and chilling my drinks everywhere.
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July 2023 by Lillian Cromin
I recently moved from NJ to GA AND I MUST SAY THE EXPERIENCE WITH THEM HAVE BEEN NOTHING SHORT OF A NIGHTMARE! We spent over 4000.00 in there! We purchased a washer, dryer, ride on mower, & front porch patio set. We had to wait over an hour to finish our purchase just to find out the sales rep did not include our warranties in the final cost had to go back in the store to add them which took another 1/2 hour, then waited all day for delivery to find out they weren't going to deliver my items and would have to wait another week for them! So much grieve for spending so much money! Also during the sale of their product lowes no longer honor veterans discount on appliances!
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July 2023 by Donna Cole
Terrible service! I have a work order in the works with Lowe’s. The installer came and measured but I have no idea what the cost or start time is. No one will answer the phone. When I visited store for a status update they seemed to busy to bother. I was told they would call me the next day. Surprise, they didn’t. I’m done with Lowe’s in Tifton. The store in Moultrie is much better.
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June 2023 by Donna C.
Awful customer service. I'm taking my business to next nearest Lowes.
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May 2023 by Julie Griffiths
Ian is amazing!!! The ONLY reason I’m not giving 5 stars is the lack luster customer service of the AGM. Ian assisted my mother n law with numerous items with great patience and kindness. He called on the radio for assistance from his ASM and he couldn’t be bothered to even come over and assist. No fear Ian to the rescue. What an amazing associate. He helped with things outside his expertise and even suggested necessities that had he not, we would have needed to return to the store and purchase. Thank you Ian!!!
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May 2023 by Timotheus 23
I used this location many months ago and was not at all impressed. It wasn't a horrible experience, but it was certainly not good either. Purchased around $1k worth of lumber and had to load all of it onto carts solo as not a single worker offered to help. (3 different customers offered to help though!) Then, I had to wheel both loaded lumber carts out to the truck and trailer by myself and unload solo...I figured enough time had passed, and enough other complaints were likely made about service that I would try them again. Luckily, someone there has been listening.Have had a terrific experience the last 2 times I have gone, with plenty of employees asking how they can help.Bravo!
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May 2023 by otto Husemeyer
Anything you can imagine. Staff are friendly and go out of their way to help. But management need to get them some upgraded computers... had to wait a long time for the computer to work at customer service desk.
