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November 2023 by Shatarra Brown
Service was quick and easy. I was disappointed that parts were on back order due to GM strike, but that was beyond their control.
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October 2023 by kendall davis
I got there with a flat tire while I was passing through. The lady that helped me was very nice and helpful. Also, the technician was great regarding whether to repair the tire or buy a new one.
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September 2023 by Jeb B
I told the associate I was waiting on my vehicle to be serviced when it was taken to the service area. It was brought back up to the parking area and was parked after it was finished. After watching my vehicle sit for 10-15 mins I went to the desk and questioned the lady at the service desk if my vehicle was done or are they still working on things. She made a phone call to find out it was indeed finished but the associate forgot I was waiting on it and still needed to write some things up. This is frustrating because I had to wait another 20 mins or so and I could have been on my way!!
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August 2023 by David Proctor
Excellent service. Ronnie was efficient and very friendly. Would recommend.
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July 2023 by Shetiva Johnson
Ms. Scott walked me through the process with ease. She explained the process in detail. She's very knowledgeable. Mrs Scott was AWESOME!.
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June 2023 by Tim Hobbs
Tony and the technician that worked on my truck in the Service department are great.
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June 2023 by Vivian Ann Brown Gordon
We brought a 2019 Chevy Impala. We was informed that there wasn't a warranty on the car until after we had signed all the paperwork and closed the deal. Then we was offered an extended warranty. Which, we didn't get. Three weeks after buying it the air started blowing hot air. We called Prince about it and was told they couldn't do anything about it since we didn't buy the extended warranty. They checked and told us it was the bad and needed to be replaced for a price of $1600.00 dollars. We refuse to give them another dime. We will not buy from again or refer anyone to buy from them either.
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April 2023 by MikeVicki Simmons
They are quick to come outside and hand you a card. But very slow in every calling you back if they every do. Always bought cars from Prince but went to Macon and Albany and received better quality treatment. Would not recommend this dealership.
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April 2023 by Wendy Pate
Salesman was helpful in helping me work thru questions to make decisions on new vs used. He provided knowledgable insight into pros /cons to ensure I made the best decision to meet my personal needs
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April 2023 by Tony Bell
Seriously how long does it take to R & R 2 tires ?? We've been up here going on 4hrs (arrived around 10:30 am) it's now 2:27 pm..Ok, 45 minutes to get the tires to the dealership. The technicians ALL took thier lunches ( 1 hour)at the same time according to the service lady.So they raffle though all out packed cargo are looking for the tire tool.They state that this dealership doesn't have the correct OEM lock to get the OEM wheels off??We seen one of the technicians working on the Denali, go to the SNAPON truck to get a new tool.They claim that the new tires are not fitting properly because of a "down graded " tire, that's it's harder to put on ??Actually they was Falken Wildpeaks that are a BETTER they replaced.Now they are saying that the tire machine broke, after raising questions about how long it's taking.4.5 HOURS LATER !!Very unprofessional service.
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April 2023 by Amber Mullis
Awesome team! Did everything over the phone and was in and out picking up the vehicle and signing paperwork
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March 2023 by Jessica M Terrell
Tim and the team were so helpful and got me a great deal
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March 2023 by Adam West
I was extremely impressed with the service of the group at Prince. Tony and Ryan were amazing in getting our car back on the road. The staff there went above and beyond!
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March 2023 by JohnnyandCookie Marsh
Thanks Tim for a wonderful sales experience.
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February 2023 by Barkley Jones
DEALERSHIP WAS VERY PROFESSIONAL, I HAD NO ISSUES WITH THEM! WOULD RECOMMEND.