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September 2023 by Charles E Nobles, Jr
Great entry way, good folks, not very helpful, and allow service animals
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July 2023 by Rachel Flake
People are knowledgeable and very helpful.
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May 2023 by Maggie Jo Tucker
I placed a graduation invitation order online between 2 and 3 this afternoon. I paid the express fee of around $10 to have the order done today by 6:30pm. When I was done placing the order, I was driving and running errands until I arrived at the store in Tifton, GA. I live nearly an hour from the store. When I got to the store to check and see if the order was ready early, I was asked if I got an email that said it was done. I said no and proceeded to check my email only to find that the print lady had sent me an email requesting a print release and saying the order would not be done today. She had left the store around an hour earlier. The nice man working the print counter called and texted with her to see if it could get done today and she said no. He then proceeded to call the general manager to see if he could walk him through the process. He wouldn’t answer the phone or text back. I finally called Staples customer service and got ahold of someone who was trying to walk him through the process of how to print the invitations for me. The general manager called his cell phone while he was on the store phone with the customer service lady and he wanted to talk to me. He proceeded to say that it was a federal law and they couldn’t print until they had the print release form. I told him they should have given me a call, because I was unable to check my email. He told me they would give me a brochure that explained about copyright release and I told him I probably wouldn’t be using them anymore after this because this is ridiculous. He was very defensive of his worker and not very helpful. He told me the guy here was doing everything he could and I understand that and appreciate it. Ramon was nothing but helpful the entire time I was here. In my opinion, he should be the general manager, because he was willing to help where the GM was rude and defensive and tried to explain away the fact that they dropped the ball on getting my order done. I told him if there was a print release requirement, then there needed to be a place online for it to be submitted before checkout, because it is stupid to pay express fees and not get your stuff printed when you expect it. I told him that at other places that require a print release, they print the order and require the release before they give you the order. He said that they were breaking the law. So be aware that they won’t do what they say they will do when you pay extra for it to be done! Do better STAPLES!! Oh, and by the way, I am the photographer and the one who created the invitations, so the copyright is mine and it is in my power to print the pictures according to their brochure.
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May 2023 by David Washington
Super professional staff, Christian, always goes above and beyond to help and give good guidance to you. He’s helped me numerous times by sharing feedback on various products. They are a pleasure to do business with!
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April 2023 by Brandi
This would be a better star rated review, but every time I stop in to grab things I know is offered in this location they are out. My last visit ended with the employee not being knowledgeable and my Staples account getting locked down because of walking me through incorrectly. The management leaves things to be desired. This store used to be the place to go for many needs now I have to result in shopping online, which I hate shopping online.
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June 2022 by Blake Harris
The employees were extremely polite and helpful. The store has great deals. Wonderful experience.
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March 2022 by Christie Copeland
This Staples has a good assortment of products and knowledgeable associates. We especially like the print shop and the stationery aisle.
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March 2022 by Robert Demings
Was told my 10 minute print job couldn't be done for at least a day. Office max handled the job for me in less than 10 minutes for $60 less. Would not deal with Earl again to save my life.
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September 2021 by Rhonda Kemp
Staff rude, disorganized and like to tell you , " You gonna have to wait in a harsh tone" Just do your business somewhere else, the printing staff makes you feel unwanted
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September 2021 by Tia Wilkerson
Horrible customer service..never been followed throughout a store before. Won’t have to worry about me going back to that store
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August 2021 by Regulus73
The employees are very rude. It doesn't matter if you have what I need in stock or not. If the employees are rude I'm not doing business with you.
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June 2021 by Karen B.
Don't take your children with you if they use the restroom while you are out. One associate was telling us where the restroom was while another girl stopped her and said, the restrooms are not for public use. I am sorry but I have a 7 and 2 year old that need to go to the restroom when need and if I cannot bring them with me then I will find other places to shop.
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April 2021 by Jessie Walker
Good customers service
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January 2021 by Peggy Davis
My husband and stepson went to buy me a laptop for Christmas. They chose a nice one for over $700.00, when they were checking out the clerk told them they couldn't take it without him keeping it for at least three hours and loading another $300.00 of software, only he could do it. This is the store in Tifton, Ga. Thankfully they said he** no and left without purchasing, You just lost a customer.
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September 2020 by Teresa Lloyd-Hayes
My 84 yo computer illiterate dad was sold abt $1200 worth of computer to play solitaire and type letters on. FYI THAT'S ELDER ABUSE...