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March 2024 by Kat R.
Extremely poor customer service. They are unwilling to help customers and not kind. You will feel like you're being judged. They're snobby. They don't care about you unless you're 100% giving them your money (clearly not much training in customer service). They are judgmental about weight and will act as if you're wasting your money on their clothes because they won't fit you if you're on the bigger side. Ultimately if you want respect and decent service, they don't really want your business. Save yourself a trip.
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March 2024 by Andrew Z.
The people working here refused us service because we were dressed in t-shirts, pants and boots. I then went to go find a replacement pair of pants for the ones I ripped at work, an older man with curly hair told me the pair of pants I was going to buy were to small and that I would rip those too. He then tried to sell us a pair 3 sizes to big. Then at check out he insulted me farther buy telling me the only reason why my pants ripped was because I was to fat and should lay off the food for a while to be more attractive.
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June 2023 by Tamara Braswell
We used The Big Store for tux rental for my wedding. They looked perfect! Mr. Phil helped us choose the perfect look for my husband and groomsmen.
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May 2023 by Em3raldVR
Lady brought us the wrong size, took home, realized she gave us the wrong size then wouldn’t swap or refund. Terrible attitudes.
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April 2023 by Holly D.
This store has ALL the brands you look for when shopping! Enjoyed my experience, and they really help you pick out great clothing for YOUR body type, this store has it together-this is high end shopping, these ladies/employees know how to help you, every store should have employees that can help a customer feel as if they have a personal shopper! These ladies did a fantastic job-attending to the customer! And even had the purchase ready for you to check out. I guess local residents have never been to a high end store where this is how you’re treated. It’s not overwhelming it’s perfectly normal! I would highly recommend you shop here and they gift wrap for you! I’ve found a new store to shop local at.
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April 2023 by Ken Osborne
I found myself on a business trip, traveling up I-75 in a new pair of shoes that had worn a painful hole in my heel. By chance I saw their sign, and found The Big Store in downtown Tifton. In short order I had extremely friendly assistance, a very nice selection, and fair prices. I left in a nice pair of shoes that solved the problem. This is is an awesome store in every respect. Highly recommended.
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April 2023 by Amy Atkins
Amazing staff, excellent knowledge. Love shopping here.
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March 2023 by Aleshia Lewis
To the older woman working in the shoe department you were and amazing and honestly the nicest, I felt horrible for you the way the front desk lady was speaking to you she was without a doubt the most unprofessional and just rude woman I have ever encountered, she made the people in line wait until she felt she was organized enough to proceed because according to her the other staff are not organized at all, then question the lady who was helping me on t he price, then when the lady was explaining to her the price she rudely cut her off and said I believe you I get it! If this is how your staff is treated I definitely won’t continue doing business with your store.
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January 2023 by I MEEK
On thing worth me going in for are the Ga boots and the clarks
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December 2022 by Anna Chavez
I went to this store and received the WORST treatment ever. The place was full of employees that were extremely discriminatory! I had never felt so disrespected as when I went into this store. First of all, they continued to show me items that were on sale, instead of what I was asking for which were newer items. One of the employees literally said the sale rack would be “more attainable.” This definitely makes guest like myself feel that you are assuming I may not be able to afford your items simply because of my appearance or something of the sort. Then, as my friend asked for a sweater they proceeded in giving her 3X and said, “This should fit you. It would look great on someone like you.” I don’t think I need to explain how a comment like this would make someone feel. Furthermore, as I was leaving I found a piece I liked and it $5. I proceeded to pay with Apple Pay, and the signal in there was kind of like bad, so it did take a second to load, but then the employee says, “Do you have the $5 in your card, or do you think it’s trying to reject it so you won’t get an overdraft?” I proceeded to tell her that I definitely had the money, and just as I was saying that it loaded and my payment was successful. However, at that point I honestly regretted making the purchase at such a place with such distasteful, disrespectful, and discourteous environment. It is definitely a place that I would not return to nor recommend.
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December 2022 by Sarah S.
Me and my stepfather went to do some last minute Christmas shopping. I've never felt so discriminated before. As soon as we walked in the people just starred at us as if we were in there to steal. We started to look around and no one helped us or even asked to help. When were in line to pay she told the lady that was behind us to come around and got her first. When it was our turn the lady refused to even look or talk to us and told us the gentleman beside her would get us. If I would’ve known these people are like this I definitely would’ve went to valdosta or somewhere else. Snobby ole people. At least we weren’t there to put things on layaway like the others.
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December 2022 by Brenda Arredondo
They will discriminate you if your not white.
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December 2022 by Alexis Bray
Very snobby employees who treat their customers like they're of a lower social class than themselves. Always stare at you and make you feel uncomfortable. They're notorious in Tifton for being racist as well.
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December 2022 by Harley Click
Did not like. Why is everyone feeling uncomfortable or like being watched in your store? Employees also are rude do not recommend!
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November 2022 by Connie Warren
Awesome sales and service! Definitely going back!
