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July 2023 by Debbie P.
I've reviewed this business once; however, I find the need to review it again since leaving as a customer. First: the ladies in the office were always extremely helpful, especially Kelly. Kelly always helped in any way possible and was polite while doing so. Second: the buildings need some updating. I had someone tell me that a lot of their belongings got wet due to poor drainage systems and a lot of my furniture was damp and had water stains also and we were in an area that looked really dry. The doors need to be replaced or the weather stripping on doors need to be replaced to stop so much moisture from entering the units. Now for the other problem...mice...lots of mice. There are a lot of woods around this location and in the winter months the mice infiltrate looking for warmth. I had pretty much all of our clothes stored in this unit and what wasn't eaten on, was pooped and peed on. I've had to wash every item that was in this unit...the items that I was able to salvage anyway. Third: the company does guarantee no rate hikes during your rental and we were there a year and they never increased; although they were already priced way higher than other companies at the time. We were desperate to find storage units as our house had sold and that's why we had to rent there. We had units at three different storage companies and they were the most expensive by far...but when you are desperate?!?!
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July 2023 by Crystal Craven (VAlRyon)
Great location plenty of options to choose from
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June 2023 by Cryst ValRyon (VAlRyon)
Great location plenty of options to choose from
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June 2023 by Richard Waller
Highly recommend, customer friendly. Clean and secure...
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April 2023 by Sebrun Holton
Very well maintained facility. Gated and fenced to protect your stuff.
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January 2023 by Melissa Ethridge
Great staff!! Love Kelly!! She is super sweet and very helpful and friendly!!
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February 2022 by Eunicia Mathis
Kelly is the best!
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November 2021 by K L
Not sure what happened to Kelly but we did not receive the same awesome customer service as in past reviews. She apparently has had a rough year and is warn out. We reserved a 10x20, packed up and drove down from Atlanta to be met the two most unhelpful depressed looking ladies. She had one unit left in that size, she told me, however the door is broke and asked if I still want it. I said, "well I can still get it open right?". To which she then says she actually can't sell it to me because the door....I would have to size up. I excepted they would honor the other price since I did reserve it but they would not. What gets me was the lack of care. A young lady came in behind me bcs her card wouldn't work and there was a line to get in, both ladies just looked that her like she was trash. I said to please help her so everyone can get in. We left scrambling to find another place open to use.
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April 2021 by james allen
If you need to store something this is a nice place
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January 2021 by Karin Law
Not sure what happened to Kelly but we did not receive the same awesome customer service as in past reviews. She apparently has had a rough year and is warn out. We reserved a 10x20, packed up and drove down from Atlanta to be met the two most unhelpful depressed looking ladies. She had one unit left in that size, she told me, however the door is broke and asked if I still want it. I said, "well I can still get it open right?". To which she then says she actually can't sell it to me because the door....I would have to size up. I excepted they would honor the other price since I did reserve it but they would not. What gets me was the lack of care. A young lady came in behind me bcs her card wouldn't work and there was a line to get in, both ladies just looked that her like she was trash. I said to please help her so everyone can get in. We left scrambling to find another place open to use.
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January 2021 by Ernie Williams
We live in a small town with a number of storage businesses. Storage Zone stood out as the most well cared for facility in town. Very Clean. Kelly at the front desk was very professional and helped me rent just what I needed. The security fencing and security gate appears new. Office hours posted are reasonable.
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January 2021 by Susan Lamb
Very helpful and the staff are friendly and helpful. Staff willing to answer your questions and show you how to use security codes
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January 2021 by Marjorie Highsmith
The Lady in the office was truly impressive and niceThank you so much
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January 2021 by Jessmarie528
Very clean facility. Wendy was extremely helpful and nice.
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January 2021 by Sarita Wilson
Best prices for the space.
