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September 2023 by Letha Elder
Love it, and very safe
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April 2023 by Debra Peters
This company is one of the worst customer service experiences I’ve ever dealt with. The location I am using is in Tifton, Ga and there is no security of any kind, not even fencing. I was ok with this since the monthly price reflected the lack of security; however, I received a letter and email stating that Copper Safe had bought out the company I originally signed up with and they immediately go up on prices. I received two different letters and e-mails in the same week stating that they were going up but with two different prices. First letter states increase if $80 to $88, second letter 2 days later stating $80 to $92. Then received a letter that stated that they were changing insurance companies (insurance they require) and price was going from $14 to $22 for $5000 coverage which is the smallest amount you can have. So I call company and the lady was very rude about price increases and said that the correct increase is, of course, the highest increase possible. So I ask how much notice I need to give to move out and about my deposit of $25 given last summer and she states they have no record if a deposit since they bought out the old company. When I stated that I have proof of my payment, she said well I hope you know how to contact the old company but the irony of that response is that the new company is still the same phone number, address, and email address as the old company. So I emailed the home office and never received a reply and they gave no other way to contact them. Terrible customer service…DO NOT USE ANY COPPER SAFE LOCATION! No customer service at all.
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November 2022 by Tracy Peach
The storage units on Hunts rd are horrible.I advise anyone looking for a storage unit not to go to them.
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October 2022 by Teresa Renaud
Worst service ever and rude!
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October 2022 by Adam Renaud
TerribleMice infested
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August 2022 by Lisa Brown
BEWARE! the Hunt Road location has a MAJOR mice/rat infestation and the manager is doing nothing to correct the issue. The mice have ruined lots of our stuff and have free range among the units - I would never rent here and would warn anyone who is renting to move their stuff to a different location - beware of the mice that will run out from your belonging
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May 2021 by Lee Insley
Great location and easy access to the drive-up door. I found it good to rent here.
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February 2020 by Ken Holmes
Management is pleased to report that after installing a state of the art video security system and weeks of working with the Tifton Police, the culprit who has been breaking into units has been caught! It appears to have been the same person for all break-ins and the police figured out what he was doing and caught him. Many stolen items have been recovered and returned to their rightful owners. If you were a victim please contact Lt Daniel Ray at the Tifton Police to see if any of your valuables were found. Speaking of Lt. Ray, a hearty THANK YOU to him for his tireless efforts on this case! We regret very much that this individual harmed some of our customers and are committed to making our facility safe and secure.
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December 2019 by Justin Giddens
Several Thousand dollars in tools and furniture stolen. No cameras. Bad location. Better insure your stuff.
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December 2019 by Kayla Giddens
Storage unit broken into and over $15,000 worth of tools stolen. Received an email that our lock was missing from the company and then was unable to contact the owner all day with no return call...have to have a code to open gate so whoever stole these tools and tool box that takes 3 grown men to move had to have a key code to enter! Looks like several break ins in the last few weeks according to the reviews.
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November 2019 by ronald jeanpierre
my wife had a storage unit and it was robbed and it wasn’t the only robbery unit since this has been a frequent thing. they stole a washer and dryer. this place have no cameras so make sure u put insurance on your stuff
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November 2019 by Chris Hill
front gate wide open, storage unit broken into and all belongings gone, unit adjacent to mine was also open, should have known better considering the location
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February 2019 by Mike Wagner
I've used storage all over the country and the customer service here is as good as anywhere I've ever seen. Super friendly, my unit was clean and the door seemed brand new. PLUS...the price was right!
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February 2019 by Zachary Miller
I feel my valuables are safe and the property is ran well by management. I would very confident recommending this business to my friends and family
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February 2019 by Jeffrey Romig
This facility is very clean and secure. Pricing is lower than most facilities.
