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August 2023 by Abba S.
Horrible experience. Came to them for my electric battery in my Prius. They temporarily fixed it for $800. 2 weeks later the same problem. This time they tell me I need a new electric battery. $3,500 and it's fixed but only for a month. Go to get the warranty replacement and I have to wait in the back of their line and argue with the service manager Joe in order to get a loaner car. 3 months later the electric battery goes out AGAIN. They don't have a hybrid technician this time (probably to my luck). Go to retrieve the warranty at auto one and they show me the price they sold the battery to Prince toyota is $1,200. They up charged me more then double the price they got it for. Place is garbage & it becomes apparent when you go to another toyota dealer and get serviced. I would recommend Valdosta toyota for sure. Go out of your way to avoid these guys
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May 2023 by Bert B.
Can't say enough about my disappointment with the service department on a rav 4. I have driven it 20,000 plus mile since I bought it and had Prince do all service last .last time I had engine problems, they corrected it I thought, and paid 1600 dollars with everything checking out on their computer as i drove off. 9 miles later, the same problem and they told me I needed a new engine . Just give me back my money and I will pay for a new engine ok
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December 2022 by Greg M.
Probably a great bunch of people work there if you bought a car or something from them. I had a question that would've been easily answered about a fuse in my Rent-A-Car. It was a 2022 sienna. They literally left me standing there after I asked him a question. Like I wasn't even there. If you're a Toyota dealer I think it would be easy to figure out what fuse runs my power outlet in my car. I found it on YouTube and fixed it. Although they did tell me I could set up a service appointment. Really?
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October 2022 by Tony King
It was a great experience and great response to my needs. Customer service was great and kept me informed of everything that was going on with my towing service.
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April 2022 by Rm Rich
I was traveling to Atlanta from Winter Park Fl. There was heavy rainfall from FL/GA line to Tipton. Had extremely low tire pressure & stopped by Prince Toyota due to the emergency. The business manager & sales associate were still at the dealership. Although it was 7 PM at night & the service bays where closed, they rapidly opened a bay & serviced the bad tire & checked all. Can't ask for any better service from a Toyota dealership. Thank you Michael & Chance very much!!!Service: Tires
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December 2021 by Robin Gibbs
They have always been nice to me. Waiting area is clean and very comfortable.
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July 2021 by Vickie Smith
Great group, good attitude, fast service.
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February 2021 by Courtney Ross
Only 21 looking to finance a vehicle mind you they sent me something in the mail saying they had special options for someone like me, I sat up there all day when the guy was barely even working with me he’d make me sit there for two hrs before he’d even say anything walk away and then do the same thing, when I first got there I told him my expectations and price range And I just wanted to look and he couldn’t even just show me a couple in my price range looked at me clueless we went inside he wanted a whole bunch of info and to run my credit but couldn’t even show me a car, after doing this he finally showed me ONE $20,000 car and that was it and gave me no answers after sitting up there all day until close, this was two weeks ago and I’ve been getting letter after letter from them and several banking angencies about them running my credit not JUST once but 8 times!!! My credit score went from 625 to the 500’s from them doing this I don’t recommend comming here and if you do please be careful about what info you give especially if they don’t have a car that works for all of your financial needs because they’ll screw you over like they did to me!
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January 2021 by C S.
We were from out of town and stopped by this Toyota shop due to a small accident. The staff was super friendly and did a small repair free of charge. Highly recommend Robert and Chase!
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June 2018 by Aldo Marta
Good service