-
January 2023 by Patrick Peace
Your rolling blackouts are more than an inconvenience today. I am a delivery driver and I will be driving while fatigued due to the extremely poor power grid you operate. You are doing rolling blackouts on one of the coldest days of the year when it is near zero and it is unacceptable. Every time the power has gone off, it has gotten very cold in the house I'm staying at, thus, I have been woken up at least twice now. You need to fix your grid BEFORE the next storm.
-
October 2022 by Nathan Weber
Power is out at my house. The outage map on the website makes absolutely no sense. The only thing I see on there is just the outage that I reported. It is also impossible to get in contact with someone who works at this office. The automated voice says someone will be with you shortly. No one ever answers. I’m skeptical that they have anyone working in customer service. All I need to know is if there is an outage in my area. I already know there is an outage at my house. So annoying.
-
October 2022 by Marsha Hendrix
I have been a NGEMC member for over 20 years. Great company, the customer service in Dalton could be a little nicer and friendly. We moved to S. Walker County almost 4 years back. It was so easy to transfer my service. The CSR here in Chattooga County are very friendly and helpful. Keep up the great work
-
October 2022 by yagnik patel
Mr Kenny and miss Teresa nice people and good service she helps alot and quick response
-
October 2022 by Anthony Rivera
Weekly power outages that happen whenever there is some light rain or the wind blows
