Verizon's local store at 13423 Highway 27, operated by Cellular Sales, offers a highly rated customer experience, particularly through its dedicated wireless sales consultants. Customers have praised the staff, especially Gracie and Dustin, for their exceptional service and professionalism. They have helped clients switch to new devices, such as Apple iPhones and Samsung Galaxies, while ensuring that all necessary information, including messages and contacts, is seamlessly transferred. Many reviews highlight the friendly and accommodating attitudes of the consultants, who take the time to address customer concerns and resolve issues effectively. One customer noted how Dustin made a significant impact by correcting misinformation and finding a suitable plan, transforming their view of Verizon. Overall, the store is recognized for its commitment to providing thorough assistance and a positive in-person experience, making it a recommended destination for anyone looking to upgrade their wireless devices or services.