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November 2023 by Rita Clayton
Love them They were very helpful and friendly. It was a fast process and I was out the door??
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November 2023 by C Ann P
1st Franklin as a company is fair and meets the needs of the community. However, I DO NOT recommend visiting the Tucker location. The branch manager Corey is rude, disrespectful and a prime example of why not everyone needs a job title or status. He will walk pass customers and not speak, very little human decency. Now that he actually has an office he has become even more rude and dismissive. The other staff is easy to work with. I've seen him ignore phone calls and heard him say they will just have to wait! If you need a loan you should go to a different location! Maybe then he will realize that just because people are in need of a loan does not mean he should treat people as less than human. I'm also contacting the corporate office, he should NOT be a branch manager!
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October 2023 by Erica Toles
I really appreciate you Lashae!!!Thank you for your generosity and help. I had an amazing experience at 1st Franklin, thank you again for working on my loan.
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September 2023 by LaMonte Williams
Ms Teresa is the truth. Her service made me accept the loan here and not at another facility. She's AMAZING!!!
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September 2023 by J’Quan Gulley
I was helped by Steven McKever and it was great! Got approved same day and was able to leave with money SAME DAY!
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August 2023 by Regina Willis
I needed a quick loan for car repairs and they came through. Ms. Jaimini was so friendly and personable, as well as professional. She explained everything as needed and I was in and out of the office in no time. We also had a great conversation! Thanks 1st Franklin!
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August 2023 by Anna Cobbs
Mrs. Jaimini Parmar was very personal and helpful young lady. She made everything easy for myself it was a pleasure. Thank you.
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August 2023 by Your Ideal Landscaping
Cory and staff are always great and friendly. Best place to go for your personal loans.
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July 2023 by Basil Dunn
Generally I’ve had good interactions and services from the Tucker GA. Location but today my experience was horrible with the representative I spoke with on the phone. She seemed to not be knowledgeable and displayed very poor listening skills. She gave was giving me the details she wanted to give instead of answering the question asked and when I tried to clarify what I was actually asking I was met with a combative condescending tone. I spoke with Ms. Teressa, she might have just been having a bad day, everybody has one now and again but if this is her on a daily basis then she definitely needs a retraining.
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July 2023 by Shirley Howard
I needed some emergency cash Mrs Jaimini was awesome she work with me very professionally got me approved in a couple of hours, her customer service was totally awesome, she really help me out good looking out Jaimini, Thks
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June 2023 by Earf Brain
This company advertised to my little sister’s technical college campus and she came across them. They promised her that they would help build her credit with this small loan. After she paid them off her credit score did not change at all. There were no improvements. However, they benefited from the hidden fees over the life of their contract. This is a predatory company, most of the reviews are fake. If you must take out a loan in the Tucker/Dekalb county area, make sure to try a company like Covington Credit. I’ve only heard good things about Covington. Stay far away from First Franklin Financial, all that glitters is not gold.
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June 2023 by N. Ebony Graham
My experience in the office was so pleasant. Everyone is so down to earth. Thank you First Franklin!!!
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June 2023 by Brenda B.
I am a new customer with 1st Franklin Financial. After completing my loan application they went right to work. I am over the moon with their wonderful customer service and kindness. A very friendly staff! Thank you again. Ms. Brenda G. Brown
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May 2023 by Traci Lewin
Ms. LaShea is so helpful and had amazing communication. She explained the terms of my loan so simply and easy for me to understand. A friendly environment as well. Thoroughly impressed!
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May 2023 by Robbie Dennis
LaShea provided me with great customer service.She worked with me to get the funds I needed.No complaints.Go to the Hugh Howell Rd location.
