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December 2024 by Justin Han
Very slow. They seem lost and unclear of what’s happening. Needs better management
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October 2024 by David Truong
Stood in line while black male banker or manager just talked and didn’t acknowledge me. Horrible customer service and zero
professionalism
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September 2024 by Robert Durham
This is the absolute worst chase I have ever been to. They all seem confused and definitely not knowledgeable of certain simple transactions that most bankers would know. There notary had never heard of a Surety Bond. She seemed skeptical to notorize the documents because she appeared not to understand them. Then she asked me if I was a business which should be obvious if I am getting bonded. She a notary who also has to be bonded, what's the confusion? Maybe, just maybe it's because I was dark skinned or maybe it's because I was in Georgia and dark skinned. Either way the service was appalling at this location. Let it be known I would avoid this location at all cost if I required CHASE services at all. I waited an estimated 45 mins just to get a document notarized and still waiting........
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August 2024 by NPH
Bad service. Try to withdraw VERY SMALL amount of cash in certain bill and the teller told me that they would not have enough.
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February 2024 by TSION SADORE
Biggest shout out to Tashie Green the branch manager at the branch I went to. She did excellent and very professional. She went above and beyond. She is just excellent!!
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November 2023 by Adriania murillo
Does not have great customer service. They rather you have to use ATM then help you and if you do not want to They make you wait. Hire people who what to work and provide good service
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November 2023 by carlos garcia
That is close and donde existen
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May 2023 by R. Nick Peterson
I attempted to cash a check from a corporation that uses Chase. The attendant told me, because I didn’t have an account with Chase, they couldn’t cash the check and I could only deposit it at my bank. I’ve never heard of such and am almost certain she made up this policy. The check did not indicate, for deposit only, and was properly endorsed.
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April 2023 by sauxing frayze
This is my personal bank , I opened at this branch. majority staff knows me well and are great., I come here often.So I lose my walet . I got a new license id I had with me. They wouldn’t take care of me still bc I didn’t have another form of identification with me. Some Chase use Apple Pay to verify their debit cards but this one didn’t even have that. Although I needed something importantly done and wasn’t able to access my own money w my id that still suits me 100% . All bc of a new employee taking care of me ???????? now they Cause me more money on late fees. Definitely upsetting.
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February 2023 by Amanda Trent
I went in to make a withdrawal with hopes to have a teller assist me with my withdrawal only to be pushed towards the ATM machine and insisted that I used the ATM machine. I was told the ATM machine would allow you to withdraw 3,000. If I had wanted to use the ATM I could have used the one outside the building.
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December 2022 by Paul Ma
Bad service, I went there this morning because they kept calling me. I have 2 business credit cards with them. They call me to open business checking and saving account with them. I decide to try out. Go there with deposited money $5000 with $2000 of 1$ bill with each 20 of 100$ ... no line they take 25 minute to count money and deposited only 4004$ and don't want to deposited another $1000 of 1$ bill (lazy to count) and they try to ask me upgrade account. I am very disappointed because they unsuccessful my business and take time to wrong with not done thing I want to do. Unprofessional worker also the lady manager tell them to not count me another $1000.... How you try to call me so many time to open account with you with u professional service ... that why I keep my business account at Bank of America ...
