-
November 2023 by Natasha Hendricks
Ramon was a pleasure. He was very nice and answered all my questions professionally.Needed to have my tire repaired, there was no wait to get my truck in, the waiting area was nice and clean. I would go back for any future tire service!Great customer service will get you 5 stars!
-
October 2023 by Lauren Shields
I came in for one flat tire and the guys found nails in the three other tires too! I worked with Mike who has exceptional customer service. He explained everything to me really well, and helped me get the best work for my budget. I usually feel scammed at car repair places, but I actually felt really good about the quality service and products that I got. I ended up buying two new tires and he plugged the other two. Everyone was very nice, the store and bathroom are clean, and there was no waiting. They’ve earned a loyal customer.
-
October 2023 by Crystal Hoyte
Ramon was awesome in assisting us with the tire issues we were having. Service was quick and efficient, he answered all questions we had. Would definitely be back again!
-
October 2023 by Kameron Walker
went in asked them to check my tires waited a hour and they didn’t they were under my hood.. I wasn’t informed they required a full inspection of the vehicle. Then I had an appointment needed my car back the guy tells me he just filled my tires up to 40 and could not find a leak… the guy at the desk said they had not even touch my tires. I never authorized anyone to pop my hood.
-
September 2023 by Jacque A.
My vehicle was towed to this business for a broken radiator hose. We arrive 20 minutes before the business closed. Mechanic would not even look at it even though there were no other cars in the bay. They said it would be first thing the next morning. They opened at 9 I called at 930. I then had two cars in front of me. I literally called every hour til 4 pm. At that point they told me it was a radiator plug and they could not find one. Also said we needed a new water pump but mine was only 3 months old. We purchase the drain plug in Macon drive it up Sunday to be told they could not install the plug if we did not install a new water pump. So being left without options we said go ahead and replace the water pump then told we need to tow to the dealership since they could not do that. They would not even install the drain plug we brought them to help us get the car to a place that could fix it. Horrible staff horrible service go anywhere but here!
-
August 2023 by Yalounda Penn
The team on Northlake is professional and courteous. My appointment was set but had my brakes in stock. Alexandria, Mike and Ramon worked together to get my brakes completed. One of the best things is that I believe in updates, and they kept me informed every step of the process. Will come back!
-
August 2023 by LaShaunda Reese
I had an absolutely wonderful experience with Mike and the guys here. I brought my parts in to get my brakes and rotors changed, and they added a break flush and wipers at a great discount price. I was in and out in just about an hour which was great and I paid a really good price, can't say enough good things about this place, I will be back!
-
August 2023 by Brandon Nguyen
Called in and got an appointment set up with a quote with an exact dollar amount. I get there 20 minutes later and they tried to charge me $200 more for the same service, and we essentially negotiated for 30+ minutes. They lied and said the phone answering service isn’t allowed to quote me. I decide to leave and they said if I can call the guy back then they’ll change the price. I called and decided to hang up because I felt I was being scammed. I went to my car and the employees followed me out the door to my car and offered me the original price. Very unprofessional. Did not service here.
-
August 2023 by Dik Nezpo
Got here about 30 minutes before closing on a thursday. Did not know that the cab tire is now mavis. Might actually be a good thing folks. Mike & Frankie were on staff. Brought in my own tires. Started working on the vehicle right away. Luckily they weren't too busy. I don't think people know that Mavis Tire is open till 8:30 p.m. on Thursday evening. Anyway. These guys are top-notch. Ritz-Carlton Client services. As good as it gets. 8 p.m. on a Thursday night. Had me in and out in 30 minutes with my tires installed and balanced. Very glad to have found this location open. This will be my new Atlanta tire store
-
July 2023 by Holly Stover
Fantastic customer service to a stressed out lady. I had to get a new tire, thanks Atlanta. Knowledgeable and kind. Didn’t try to over sell me. I highly recommend!
-
July 2023 by Carla Ellison
This location is Mavis tires now and let me start by saying that today was the best experience I had with mavis tires. They made sure that me and my fiancé was taken care of today by all means I’d recommend the Northlake pkwy tucker Ga. location to anyone the guys are great and very professional. Please stay away from the mountain industrial location in Stone Mountain they are rude, ghetto ,poor customer service and need to be shut down.
-
June 2023 by funkyflu82
This shop is amazing! My family and I are on vacation and found a screw in our back tire. First off, he was happy to take care of my car right away. He said they would keep me informed as they diagnosed it and they sure did. There was no damage to the tire when they got the screw out so they didn’t charge me anything. I thought that was very kind of them after how thorough they were. They ran air through my tire, checked for bubbles….I’m telling ya thoroughly. They saved my vacation and I hope they know how much I appreciate them. Thanks guys!
-
June 2023 by Trezur Davis
Today was a day! I worked in the sun for 5 hours & on the home my tire popped! Luckily Dekalb Tire answered and were happy to help despite them closing in less than 15 minutes. Willie offered my boyfriend and I water as the team expeditiously served us.
-
May 2023 by Nonye Orji
I pulled into the shop because I was having issues with my tires. Willie welcomed me in and the service was friendly. After inspecting my car I was told that I needed new tires. The process was fast and they did an exceptional job, will be back.
-
May 2023 by Tamanna Tasnim
Willie was friendly and helpful. I went in for an oil change and was informed that I also needed tires. After going over prices I got a good deal for four new tires. Will be my regular, great customer service
