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February 2024 by robert Martin
I have been bringing my personal and business vehicles to the Goodyear on LaVista Rd for about three years.Nahum is outstanding. He listens and always has excellents suggestions as to the model of tire that would be best and their service department is first class.
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February 2024 by Paul Wilson
Mr Eric was very respectful and professional I came in here to get some air in my car and he put some air in my car he showed me my tire tread with his tool tread depth gauge and show me that my tires had no tread and it was so low that they need to be replace ASAP so he gave me a quote on tires which was a great deal for all four I asked him when can it be done he told me that he would get it done under 2 hours and he went back there in the shop and got his hands dirty himself to me he went over and Beyond to satisfy me as a customer he also informed me that I needed wiper blades cabin and air filter and oil change since I bought multiple items and service he hooked me up with a deal I couldn't turn down but also which was needed for my vehicle everywhere else I've been they don't tell you that you need these items they don't do a full inspection but I never knew nothing about this until Eric showed me Eric is a great customer service advisor thank you so much good year for hiring Eric
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December 2023 by mimi hawkins
I've been here multiple times for an oil change, to get new tires and to have other work done. They are very professional here and always let me know exactly what is going on with my car and this last time I got an oil change and they were nice enough to put my spare tire back underneath my car without charging me. I will continue to use them and recommend other people to use them as well.
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November 2023 by Ty
What’s the point of setting an appointment, if you still have to wait hours to be seen? The wait time at this location is always crazy long, but there’s never a ton of people waiting. Make it make sense. Usually when you come to this location you’re greeted and told upfront the wait time etc. Walked in today 3 people standing at the counter just looking, finally the older gentleman says something. After a hour of waiting I ask how much longer then the guy goes a hour and half after I’ve already waited a hour. 2 1/2 hours wait with an appointment is ridiculous,but after I ask them, my car gets pulled back mind you it was literally just repairing the tire. Majority of these employees at this location act like you owe them something. Only say majority cause there is one guy who when you walk in he greets you and tells you upfront the the wait, etc just don’t know his name. If I could have went to another location I would have, warranty is only good at this location which sucks. I definitely called around before coming here.
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November 2023 by Mara Miosha
These guys took very good care of my car, showing genuine concern ! As a woman, it could be intimidating dealing with our cars ! These guys were patient, knowledgeable and professional thank you so much Corey Kenon and Isaiah !
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October 2023 by Zuhair Elhassy
Caution: I took my car for an oil change. After waiting for almost two hours, they came out to tell me the the drain plug was stripped. They damaged the oil pan and declined responsibility. The damage estimate is around $400. On top of this, they still charged me for the oil change ! I will never go to a Goodyear store !Update: I already contacted the store manager and the corporate before posting my review. They both denied responsibility and did not offer to fix the damage they caused ! The worst experience ever !
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October 2023 by Jackie Larkin
Howard had me in and out. He took the nail out my tire, fixed it, balance them and changed my oil. Whenever I'm there, those guys are the best, thank you for good hard working gentlemen, thank you Goodyear.
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October 2023 by Crystina Farah
They are a lifesaver! My sister had a flat tire and they really helped her. She got there right at their cut off time of taking new clients, and they still found the time to help her with a flat tire. They fixed the tire quickly and she was on her way. Thank you!!!
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September 2023 by Miicha Britton
Every time I come in the staff is courteous, friendly, & most importantly honest. I’ve been coming here for 3 years, always a pleasant experience. Great place preventative and routine maintenance.
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September 2023 by Andrea Gonzalez
Brought my previous car in for a flat tire and everything was seamless and reasonable. Now with a new car and in need of a new place to service it, I chose to put my faith in this team… and they did not disappoint. Reasonable and straight forward pricing and wait time. They effectively and clearly communicated which is a big deal for me. So many times you go in and one wait time (or price) is said and you end up waiting (or spending) more. Here it was all easy and seamless. Appreciate the efficiency and effectiveness. Will definelty come back for my next service and beyond.Ps. I walked in on a Saturday at 12:30 pm for an oil change and tire rotation without an appointment expecting a long wait and tedious process. They told me it’d be a 2 hr wait right at the beginning and at the 2 hr mark on the dot my car was ready.Thank you Nahum and the entire team!! Quality service is hard to come by.
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September 2023 by Jeremiah Hallstrom
Friendly and courteous staff. I brought my truck in on a Tuesday morning around 8am without an appointment and they were able to look at my tire, pull the nail, make the repair, and got me out the door in under an hour.
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August 2023 by Brenda Hampton
I bought 3 new tires 8 months later they were worn out. Goodyear would not honor the Continental tire. I’m giving a one star because I’ve been back to the shop complaining about losing air in the tire but( Howard ) was so very rude and disrespectful to this queen. He hung up on me twice. I didn’t like the way he talked to the employees. And he should find a job where he can work alone , maybe washing tires. They tried to sell me 2 more tires for 1200. I called Continental tire they sent me to discount tire and gave me 2 new tires for free and told those tires were no good. Thanks Discount tires and their Customer Service was Superb. Im so happy. The big names are not always the best…….Customer Service wins everything.
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August 2023 by Paul Fallat
Great customer service by Jeff & his associates at the Lavista Rd store. I had a bad battery that was only 3 months old, and he came to my house to give me a jump. I drove it to the shop and they replaced the battery with no hassles and no charge. Greatly appreciated!
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August 2023 by Jessie Daman
We took our car in when a tire got a nail in it about a month ago. Yesterday we noticed a bubble in our supposedly new tire and returned. After multiple attempts to sell us other services, the tire was replaced under warranty but not even at the quoted time. When leaving this morning, we again had our check tire light come on and need to service it a third time. Do not use this location if you actually want the work to be done properly and as quoted.
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July 2023 by Amy Barbree
We got a flat tire on 285 right outside of their exit and rolled in on the rim! They fixed us up within the hour! Great customer service and catered to our 4 year old and baby while we waited! Highly recommend!
