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March 2024 by Ralph Hughes
Great staff, great service, always most helpful with any questions or concerns.
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February 2024 by Diane Phillips
I think it's a shame u cant supply pain meds when people need them.its rediculas.to b constantly out..
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July 2023 by Ngoc L.
Terrible experience at self check out. It's not busy, just me and 2 other people. I needed a cashier to acknowledge my coupon, and another man needed the cashier to finalize his alcohol purchase. Tayleor was slowly refilling bags but she saw both of us standing there waiting for her. My kid is close to a meltdown. I'm waiting. She sees it and goes to the other man with the alcohol and then slowly refilling bags there. I asked her, can she come over and help me with my coupon. She said she needs to finish refilling her bags. Again it's not busy at all. Now there are just 2 people. It's clear she didn't want to help me. When she finally came she made rude comments to the other person about me rushing her. I truly don't understand what is the issue. I wasn't rushing and it wasn't busy. Doesn't take long to swipe a coupon. Why must you make someone wait. And why me? Then I realized I was the only person of a certain race when this happened. Done with Kroger. I'm going to Publix for better customer service.
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July 2023 by Rick Good
I have used them exclusively for over 20 years. The manager Dwayne did his clinical internship there while working on his degree. His enthusiasm for the job and customers has remained unchanged over the years. He greets most people by name, which is rare these days. The staff is wonderful as well. All of the Techs are knowledgeable and pleasant.
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June 2023 by June Simmons
Everyone is always nice. They even remember my name.
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May 2023 by Sara A.
It's become such a dump. You pay a lot of money to check yourself out & bag all your own groceries. Heaven help you if a price is missing... people were nice enough.It's just been going downhill for a while...
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April 2023 by August Depner
The folks behind the counter at this pharmacy are angels. Great people, very professional and friendly.
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April 2023 by Nithya Rao
Well I decided to check my pills tonight and lo and behold I found a pill that isn’t supposed to be in my prescription… this is dangerous. Safe to say I’m never coming back to Kroger especially this Kroger for any of my prescriptions :) you’ve been warned!
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March 2023 by Marion McCurry
Excellent customer service! Dewayne and Tereon are very professional and kind!
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December 2022 by Lauren H.
Horrific "customer service". I'm attempting to check out at self check out and the one item I'm purchasing does not ring up the sale price. I say excuse me to Andrea who's refilling bags across the aisle. I tell her my item is not ringing up correctly and ask for her assistance. She ignores me and continues to refill another set of bags. I finally asked her to come over and assist me, and she stops and helps 2 other people first. When she finally gets to me she looks at the screen and says which item are you asking about, and I inform her I'm only purchasing one item. She says if that's the way it's ringing up then that's the right price. I told her there were several sale signs in the aisle and she asked me if that's where I got it and I said yes. She repeated that if that's what it's ringing up that's the price. I asked her to go look for herself and she refused. I asked for the manager and she also refused, stating she was the only one working there. It's only 9 PM at night. I have never had a kroger refuse to honor their advertised price, they are normally very good about this kind of thing. I was shocked at her poor attitude, and she made it very clear that she did not want to help me. Then she had the nerve to yell at me on my way out that I had a bad attitude. Unbelievable. Needkess to say i left wothout the item i came for. This is kind of customer service is why I usually go to Publix. I will definitely never go back to this store.
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November 2022 by Jennifer K.
If I could give NEGATIVE stars I would. I'm a loyal click list customer from Ohio and Macon 10+ years. I went in this store at the customer service desk to purchase lottery tickets and was told their customer service desk was closed very rudely. What do people do when they need to purchase Georgia Peach Pass stickers or pay their utility bills? I'm switching to Publix- their food is better anyway. Unbelievable!!!
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June 2022 by Victoria L.
Closed early. Tired of the poor customer service lately. Unprofessional and inconvenient.
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May 2022 by Sandra J.
You must search high and low for a shopping cart while a visible stash is inaccessible because they were roped and locked off. The manager was absolutely No HELP. I did not shop and will never return.
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February 2022 by Alyssa Belcher
I would never have expected such a high level of care from a grocery store pharmacy, but this team is stellar! Dwayne, the head pharmacist has a cheerful disposition, friendly, knowledgeable and a great manager to his staff. Cassie and Tereon are friendly and greet me by name. They have worked out problems with my prescriptions, will check if family members have refills available while I’m there and answer questions about medications. It is also convenient to shop while you are waiting on a prescription to be filled.
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November 2021 by Sofi Jones
never had prescriptions done in a timely manner. ordered some on sunday and said the earliest they could have them was wednesday. it’s friday and they still don’t have my VERY NECESSARY medication ready. needless to say i’ve had a tough week.