Michaels Custom Framing is a great store with a wide variety of craft offerings and a big inventory. It is a clean and lovely location that is not smelly. The experience is all over nice, with pleasant and helpful employees who provide courtesy and assistance, such as showing customers how to navigate the self-checkout computers. The store has updated its checkout area to include self-checkout stations, which some customers like. However, during busy times like Christmas, there may not be a single human cashier, and the self-checkout does not accept cash, requiring a cashier to be found for those transactions. The checkout stations are very close together, leaving little room to put a basket down. Some customers express concerns about security with the self-checkout system. They always have coupons available for use online or in person, so you never have to pay full price for anything. Discounts are common, and sales are offered, though some may not find them great. The store also provides crafting classes. While inventory can sometimes be surprisingly low, it remains a popular destination for crafting trips, and many customers plan to visit again in the near future, confident that others will not be disappointed.
Great store, wide variety of craft offerings. The store is clean, the checkout counters were staffed, and it was an all over nice experience.
March 2023
There are some really nice crafting supplies here. The cashiers could use customer service training tho
August 2021
I shopped at the Michael's location at 4000 Lavista Rd, Tucker, GA 30084 this morning. The store associate, Layla was extremely helpful and friendly. I appreciate the great customer service I received at the store today.
