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November 2023 by SK AUTOMOTIVE
I got the best help from all autopart store in the area, the part that I have doesn't have a specific part number, transmission seal that I tried all crossing part numbers and couldn't figure it out. Finally I see people with knowledge exceeding what I expect , they don't worry too much about just selling as much as they worry about helping. Also about 10 days ago another issue with newer model clutch kit that they order and got it delivered , pricing and service is the best . Thank you Orielly team at tucker store.
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November 2023 by Jordan Ziegenbein
How long can you stand watching distracted employees who won’t give you the time of day? Manager - it’s time for a customer service refresher.
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October 2023 by Jr G.
don't worry name she tried her best to find me a part for a Kia optima 2015 piece of crap a car. We spent probably 45 minutes there her trying to find everything anything she can do for a radiator motor for the fan very impressed she took her whole time all this time they go look pull everything it called for but everything didn't match even though their system said it was the right part. It was a wrong parts that has nothing to them that Kia Kia cars are screwed up to right now. Don't buy Kia,. Just got a bad motor then we replace it but off the subject, she spent all this time that's it. We don't have the part but trying to figure this out first time been O'Reilly store. I was very impressed. I will go again. They should have a 10 star review.
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June 2023 by David Bouie
I was looking for window wipers. Went to all the competitors, and they were all overpriced for what I wanted. O'Reilly had it for what I wanted to pay. I'll be back.
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June 2023 by John Reddien (JRATL)
Great selection. House blends as well as National offerings. Big savings. Antifreeze house blend $12 a gallon vs QT $19 a gallon. Thank you
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November 2022 by Pasha Ama
Very friendly people. Service oriented in my opinion because they went above and beyond my expectations in assisting me in getting my wife's SUV back on the road.
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September 2022 by Heather S
They had the tools and items we needed, staff was very attentive in asking if we needed help, and they were very friendly as I was entertaining my child.
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September 2022 by M (Shell)
Even after looking up my vehicle...sold me the wrong gas cap that hindered me on passing emissions check... don't rely on them to be knowledgeable.
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August 2022 by S F
Great customer service they helped me above and beyond
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July 2022 by Kim Walker
I am a 60 year old woman who drove alone from Texas to go to a family reunion and visit my brother who lives in Tucker, GA. When my Ford Expedition check engine light came on as I was getting ready to head home, it started misfiring badly. I went to the Lawrenceville Highway O'Reilly Auto Parts for them to do a free diagnostic. As Chris, the O'Reilly employee, hooked up my car, he felt the misfire and thought it might be a bad coil, but until he checked it on the computer he could not say for certain. As the diagnostic device did it’s thing, he and I got to talking and he mentioned he had just had his coil replaced in his Ford Explorer the prior week. All the Ford Dealerships I called in the area, prior to taking it to O’Reilly, told me it would be days before they could even look at it, let alone fix it, and my brother’s mechanic had covid. I asked him where he had serviced his car and he gave me a terrific recommendation for a repair shop! The repair happened that afternoon and it was indeed a bad coil and I was able to start my 950 mile trip back to Texas the next day! I am so grateful to Chris for being so kind and so helpful in what was an extremely stressful situation.
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July 2022 by Femi Dini
Never go there you've been warned- especially dealing with the store manger rosa she's rude snd disrespectful. I have been going to this particular store for years she has no respect for her customers . I will mever go this location ever again until she's gone
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April 2022 by Clay Mimbs
I called prior to coming to ask if they had a machine to perform alternator testing that was functioning since a few stores nearby had a machine but it did not function. I was told yes they did absolutely, drove there 10 minutes later to be told they don’t have a machine that’s working. No need to give them business with more honest part stores in town.
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April 2022 by Gary Moline PE
Doesn't carry some of the specialty items INeed, so I'm still orderingA lot
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February 2022 by Tatyana Hinton
MS. SHAWN IS ABSOLUTELY FABULOUS!!! OMG she went above and beyond and made sure I was properly taken care of and received the right product. She helped me solve my problem and made me feel like I mattered. She is truly appreciated and needs all the praise, promotion, pray, and support that this company can give her. You all have a gem on your hands!
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January 2022 by Richie Torrance
First of all, Justin is the absolute best!! What a great guy - we are his biggest fans! He was so good to us and helped us solve a seemingly stressful issue with my headlight. We had a great conversation and (again) he really helped us out. Thank you Justin!
