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November 2023 by Leisha L.
I purchased a car from Pioneer auto broker,in Tucker,Ga. on August 21, 2023. I Purchased a jeep grand Cherokee 2012 came with a warranty. 3 months into this car and the problems after 2-3 weeks of just driving car. Problems #1 started September 2 car started running hot the red light came on I'm at my mechanic to get it checked when light came on he, suggested that I take it back to the dealer he did not want to touch it. I called Pioneer auto broker the sale man RB that sold me the car I also talk to his partner I stated that I wanted to bring back car to exchange out and he said bring it to his mechanic to check it out I did that and his mechanic said there was nothing wrong with the car just needed the engine to be flushed out and to keep it for a day to check it out. ok we pick up car next day, me and my husband was going out of town but we didn't trust taking the jeep so we rented a car when we came back in town. We drove the car around the corner to take the rental back and my jeep started smoking; I took it to the car shop. They stated that I need a water pump and a thermostat and they called the penn warranty and they said they were not going to pay anything though it was specified on the warranty sheet to be covered. Probl'em#2 The air suspension signal came on the dashboard. I put out over2,000 and now they found another major problem #3 air bags that was said by jeep dealer will cost me over7,000 to fix at this point no one has made go on customer service at Pioneer Auto Broker or my car. I tried to make good of the lemon car deal that was sold to me. and to add insult, I was sent in the mail a certified letter, stating that they did not want me to contact Pioneer auto broker again because I was harassing them. I'm in the service business and I believe that customer service is high on my level and even if the client wrong I go above and beyond to satisfy the client. I always go the extra mile when it comes to a client it's important when you in business.
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October 2023 by Cam Bandstra
Had an absolutely great experience with Pioneer Auto. Highly highly recommend. RB was communicative and a great person. You can tell he takes pride in the vehicles he is selling he really cares who he is selling them to. He doesn’t try to play games and his prices are more than fair.
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October 2023 by Sabrina Johnson
My name is Sabrina I was looking for a while for a certain car that was not outrageous in price. I ran into RB at Pioneer Auto and he was very friendly, professional and helped me pick out exactly what I was looking for. A sharp car that was in great condition for a great price and I love it!
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October 2023 by Sabrina J.
I love the car RB helped me find and he was so professional and friendly and for such an amazing price. Pioneer Auto is a great place to purchase your next car!
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September 2023 by Nancy DeSario
We buy all our used cars from RB at Pioneer Auto. Having a large family with a lot of teen drivers I needed to find a dealer that would offer fair prices for good used vehicles. RB at Pioneer auto has been our go to for the last 10 years. You won’t be disappointed in his great customer service and competitively priced cars.
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September 2023 by Dominic Jones
Excellent service. Great quality vehicle. Made the process quick and easy. Does his best to accommodate everyone.
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September 2023 by Reginald Willis
I recently had the pleasure of purchasing a used car from Pioneer Auto Dealership in Tucker, GA, and I was absolutely blown away by the experience. From the moment I walked in the door, I was treated with kindness and respect by the entire staff. They were incredibly informative and answered all of my questions patiently and thoroughly.I had been to several other dealerships before Pioneer, and I was really starting to lose hope of finding a car that was both affordable and reliable. But the team at Pioneer was determined to help me find the perfect car, and they went above and beyond to make it happen.They worked with me to find a car that fit my budget and my needs, and they even helped me get a great financing deal. I was so impressed with their dedication to customer service, and I would highly recommend Pioneer Auto Dealership to anyone looking for a used car.
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September 2023 by Aiden Seltzer
I highly recommend pioneer auto. If you’re looking for customer service and someone that will do what it takes to get you a car, look no further. RB is the friendliest and most professional sales guy out there. He cares so much about his business and his love for cars, you will definitely have a great experience And you’ll always walk out with a smile.
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September 2023 by True Gloss
Fair and Friendly service is all I could ask for and Pioneer delivered!…Even with limited staff I still felt like a priority!
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September 2023 by Kristy K.
This is my go-to Used-Car dealership! I recently made an awesome purchase of a 2016 Mini Coop for my daughter. It had very low mileage, very clean inside, clean vehicle exterior, and under the hood it had the original BMW parts. Car drives great. No problems. This was the quickest buy ever. RB is a whole vibe and Gary is the absolute best with understanding a customer's needs. As a Marketing professional, I'm happy to express full customer satisfaction. I have no complaints. It's the customer service for me. -Kristy
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September 2023 by Royalty king
Best experience I've ever had. RB is the man. He will work with you no matter what within his ability.Please get a car here
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June 2023 by Regina Parrish
RB and Garrie are the nicest guys. I ran into a snag with the car that I purchased and RB immediately refunded my down payment minus fees. For the most part everything ended on a great note.
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June 2023 by Willa H. Brewer
I purchased a vehicle from Pioneer Auto last month. The owner RB Nemat and his assistant Garry are the BEST. They are both very nice and accommodating. RB allowed me to take the vehicle I was interested in to my mechanic to get checked out before purchase. He worked with me regarding a few concerns I had, worked out financing, and everything else was smooth sailing. Garry is a very pleasant man and did a good job cleaning the vehicle ( in the rain ) before purchase. It may take a few weeks for the paperwork to be completed to get your tags, so I advise anyone to wait closer to the temporary tag expiration date before going to the tag office to get the permanent tag. Additionally, if you have any questions, RB is great with responding pretty much right away. I highly recommend Pioneer Auto for your next vehicle purchase. Ase' and Peace.
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May 2023 by Tiffany P
Great Experience with these guys! The vehicle is actually better in person than the photos on the website (which were quite nice.) R.B. is very kind and personable. He even arranged delivery for the vehicle and Garry brought me plates, so I could drive right away. Smooth easy transaction. I will be recommending. Thanks again!
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May 2023 by Theri Thompson
DEF a great experience! I tried to buy a car with several thousands down and kept getting the run-around. My income could not increase, UNTIL I obtained a vehicle. FINALLY, this dealership helped! Rolled off in a 2016 Lexus IS AWD! The whole process took only 2 days! THANK YOU!
