PNC Bank is a business that offers a range of financial products, services, and digital solutions to help customers manage their finances more easily. Customers appreciate the knowledgeable and kind staff, who are willing to take the time to address questions and concerns, even during busy times. Many reviews mention staff members going above and beyond to provide helpful service, such as resolving account issues quickly and with sincerity. Customers value the friendly atmosphere and good rapport with employees, which makes them feel welcomed and respected. Several reviewers note their long-term loyalty and positive experiences at their local branches, highlighting the excellent customer service they receive from staff members like managers and tellers. Whether visiting for simple transactions like getting a new debit card or resolving more complex account problems, customers often leave satisfied and confident in continuing their relationship with PNC. Overall, PNC Bank is seen as a caring and reliable bank that prioritizes customer satisfaction through attentive service and helpful staff.
I love this bank but it is extremely understaffed at this location. Absolutely ridiculous. Don’t come here if you have somewhere important to be. I hope y’all find more employees soon, I’ve never had any issue with any other location.
March 2024
Kawsu the branch manager helped us place our order for foreign currency and was very friendly in doing so!
February 2024
Been with pnc for a year and some change of my accounts fell behind( I stopped using it )I got my accounts payed and update same day no fuss or bad customer service they were on it walked out with my business and checking back up and running with in a hourThank you Stacey and James