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November 2024 by Matt P.
I called for a copy of a receipt for my insurance claim and the receptionist customer service at the Tucker office was completely bewildered and dumbfounded that I could not find the email that had the receipt. After 40 seconds it the discussion I was happy to give up $168.00 just so I can end the phone call with the clown.
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October 2024 by farhan warsame
They are very bad people
They are very deceitful
These are the bad ones
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October 2024 by Roselyn Goodrum
They will stalk the parking lot at Walmart waiting for 18 wheelers to park. When you go in the store to shop, they will hook your truck up and if you catch them, they will lie and say Walmart called them. I went and spoke to the Walmart associates and no one called them, so technically they were committing theft.
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October 2024 by LRF Franc
Horrible service. I don't know why Atlanta chooses to deal with them. They will try and get as much money out of you. Driver was in a coma, they would not allow us to retrieve their items. Of course the longer the car sits on their lot, the more money they make. Finally, the insurance company made them release the vehicle. Tom hung up the phone on us once the funds dried up.
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September 2024 by agronbeselica
They quote me $750 and it ended to charging me $2500 for 28 minutes of pulling my trailler for 4 tf
If needed i have videos to prove. The worst towing company in my 37 years of experience
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September 2024 by The Let's Talk Show
They do not have great service! Never answer the phone and their voicemail is always full!!!!!!!!!
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September 2024 by Cashy Dre
Very unprofessional. Lady at call desk very unprofessional.
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September 2024 by Marquis Lewis
Very unprofessional !!! The old lady at the front desk has horrible customer service. I screamed and hollered “Excuse me” and “Hello” over 10 times and she never came to the front counter. I had to literally call the company number to get her to approach to the front counter and she still said “give me a minute” . The tow driver lied about what time my vehicle was towed to there company. All kind of charges was accumulated out of the blue when I got there than what they said on the phone! This place is a total ROBBERY! WOULD NOT RECOMMEND TO ANYONE !!!!!!!
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August 2024 by Michael C.
I have used this towing service since the early ninties. Great service! Prompt arrival.
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August 2024 by Loree
Great service. Great attitudes. Helpful and polite staff.
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July 2024 by paulius mineikis
Worst experience ive ever had with a tow truck company..... Called in to get a quote for a 30 miles tow in the atlanta area. Initially quoted me $475 total for the tow, then when they arrived to drop the truck off. They send me an invoice for over $900 for a 30 mile tow. These guys are extortionists and criminals! DO NOT EVER USE THIS COMPANY!!!
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May 2024 by Ed Gilfillan
Top class towing services! Quick to respond and very professional drivers. I recently needed their services and the truck arrived within 10 minutes!! Save their info for your next roadside towing needs.
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April 2024 by C J
My car was towed erroneously after Dekalb County Police ordered the tow following HERO lying about how long my car had been on the interstate. The staff here is extremely rude and will lie to the police on you. Jared is the staff person with whom I dealt. He was all kinds of rude and unprofessional from the onset of the call. When I stated to him that I was not being rude to him and just wanted respect reciprocated, he responded with “I understand that but I am not going to answer your question 47 times.” There was no reasoning with him. Before I disconnected the call, I advised him to be kinder to people as I was no longer subjecting myself to his verbal abuse. This guy tried calling me back three times which I considered harassment. He then lied to the police and said it was me being rude. It is really sad when human decency is not front of mind. Lying on others, speaking down to others, and harassment are not attributes of human decency. My sincere prayer for him is that he will experience the benefits of reciprocating kindness and respect.
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April 2024 by Kemi Foulks
Yummy Food..My Fav for Mexican
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April 2024 by Angela Ingram-Smith
Truly courteous working within the guidelines and perimeters afford it to you by S&W
