Sam's Club in Tucker offers members a wide range of products and services, including groceries, pharmacy, optical, home furnishings, office supplies, and TVs. Members can shop early—two hours on weekdays and one hour on Saturdays. However, recent changes have affected the shopping experience. A new policy requires paying for hot dog combos through the app, which some customers find difficult to access or log into, leading to missed purchases. Customers have also expressed frustration over not receiving free boxes for their shopping, requiring them to bring their own or find alternatives. The bakery staff is praised for being helpful and attentive, especially during last-minute cake orders, with employees like Carla being highlighted as valuable. Some customers enjoy specific items like the ceviche salad, though others have noted that it has been too salty lately. Additionally, there are complaints about frequent requests for membership cards and the inability to buy pizza or hot dogs without the app, which has caused inconvenience. Overall, the club offers good value but has some areas for improvement in customer service and policies.
I just wanted to give a shout out to Whitney who kindly and responsibly dropped what she was doing to show me where an item was during a crowded Memorial Day shift. That was a rare act of customer service and I really appreciated her professionalism. Thank you Whitney.
May 2026
SCAN AND GO IS GREAT!!! NO MORE LONG LINES. Even for the Cafe items.
May 2026
So convenient, I don't go often but, when I do it's all good vibes
