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March 2024 by Susan Willett
I have been to this location, a number of times, and always satisfied with the service I get. The staff is always pleasant, knowledgeable, and efficient.
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February 2024 by L Rogers Beaujuin
The staff is friendly and the service is fast.
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February 2024 by Susan
The lady who did my transaction was kind and efficient.
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February 2024 by larry hambrick
Quick and easy
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January 2024 by Adrian B
Always excellent service!!! Friendly, professional and knowledgeable. Great place, great people, great service ??????
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January 2024 by A. Smiley
I just moved to the area and there are 2 other stores near me. One charged for tape and the other offers no help when they see me struggling with large or heavy boxes as a women. On my first visit to this location I heard help for me being called as a struggled with a big box and they are always staffed enough that the line moves fast! I’ve never gotten an attitude from anyone there about tape or anything else. I drive a little bit further for them because of AMAZING and speedy customer service!
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December 2023 by A. Antwanette H.
Always enjoy visiting this location. Same employees the years I have visited with great customer service. UPS is a trusted courier company in my household. Never any issues getting to the destination on time.
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December 2023 by Mark Marianos
I came to drop off a package. The hours online were adjusted for holiday hours and still said that Wednesday (day before thanksgiving) they were open till 630. I show up and they have a sign stating they were closing at 4pm today. How are we supposed to know if they aren’t adjusted? That’s ridiculous
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October 2023 by Ms. Johnson
Dropped off Xfinity equipment and didn’t wait long to be assisted. Bri or Bree was so sweet and accommodating . I visited the store on 10/14 around 1:10pm .
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October 2023 by Shami Patel
I have come here a few times to do Amazon returns and every time the process is so smooth and easy and the staff there are super friendly and knowledgeable. It’s never really busy and even when there is a long it usually moves pretty quick.
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September 2023 by Jacob Johnson
I had a mailbox here for about a year. Wish I never did. They have a horrible woman working there that steals your mail and holds on to it. She is always in there. You will see her when you go . Especially on the weekends. She also likes to talk trash to random customers. Beware of what you’re signing up for. You’ve been warned.
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July 2023 by Pamela Billings
I'm glad to see the good reviews from this particular store, however, it is Friday July 28th and it's almost 4:00 and it appears that everybody in here has an attitude...... But I could have just came at an off time, this is the one UPS store that's pretty close to me so I will be coming back in here. Anyone can have an off day... And it was getting busier as I was in the store . When I came in there were some glasses on the counter, and I was just being polite cuz there were several people in the store and I said anybody missing some glasses and one of the workers who was at the copier yyelled, "WE DON'T KNOW WHO THEY BELONG TO"! And at that point I was like okay we are not having a good day in this store today, and I'm sure they may have gotten tired of people asking about the glasses, but it seems like they would have put them behind their counter and then possibly the owner would have come back in.. But it's all good it can happen. Like I said I will be coming back to the store and hopefully they will be having a better day. People were coming in that store like Grand Central station, so I'm sure that was part of it, because it seems like when two or three people leave 2 or 3 more walked in the door... I hope it gets better for you guys at this UPS store on Hugh Howell ?.
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July 2023 by E P
@pamelabillings know one had a attitude but we are entirely busy and it’s exhausting for customers to disturb us regarding items that ARE NOT OUR RESPONSIBILITY we deal with customers that can’t read comprehend or know how to make a return but sure can order and we help for the most part something other stores does not do but you review wasn’t regarding our work ethic it was regarding some glasses someone left behind that had nothing to do with us we are not a lost and found and if any customer such as yourself wanted the glasses to be in our possession they would have brought the glasses to us at the counter instead of yelling out someone left their glasses while we all are busy. And furthermore the young lady that was at the printer she was next to you doing a huge print order so she couldn’t have yelled being next to you if someone is focused on something important then being worried about someone’s belongings is the least of our concern and those glasses are still here thanks and have a good day
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May 2023 by Jonathan Watson
Fantastic team at this store! I had a box here for a year and they always greeted me by name every time I came in. I've used printing services, notary services, Amazon returns, and their shipping services. All fantastic.Fair warning: if you go around lunch time, be prepared to wait in line. But they still move people through as quickly as possible.
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May 2023 by Mike McIntyre
Some of the nicest service I've ever received at a packaging store, or even any other store. The people here have always treated me so well. THANKS!
