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February 2024 by Ashley Shellady
You call this a tree. I ordered a 3-4' dwarf north star cherry tree, not to be picky but I received a 30" tall pencil thin stick. The roots were half strangled with green plastic. The tree wasn't listed as grafted but it looks like it was, which would be fine but where they chopped off the large leader of the root stock it looks like it's already breaking down and rotting. Apparently according to their customer support it's normal to send out half dead twigs. I would expect when most people buy trees they expect at least one branch even if it's a young tree looks to be not even a year old. And it looks like the top of my twig was snapped or cut off so now I'm stuck with a 2 1/2 foot tall lead "branch". Calling and emailing customer service was a waste of time you'll just get the run around. Posting on their page was pointless they block any reviews that's not 4 star and higher. Their warranty is trash, they will give you a credit for the initial tree so you can buy a new one from them only. But they won't warranty the second tree and your out of luck on the shipping and tax, you'll have to foot that bill yourself. This company is a waste of time and money, buyer beware.
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February 2024 by daniel orange
My family has an orchard of thirty-five trees from Ty Ty Nursery.The trees have always arrived in great shape. We are very pleased with the customer service. Thank you.
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February 2024 by Ernesto Alvarado
Absolutely EXCELLENT service fast and friendly both through chat, via email,and on the phone. Gave great and knowledgeable advice on plants and trees for our area.
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February 2024 by Matt Barringer
Awesome prices, fast handling and packaged arrived with plant in tact and healthy. Very professional service
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February 2024 by Bob Cleveland
I was pleased with how well the tree was packaged. It was also in good condition. The tree was as described on the website.
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February 2024 by rocks and wood
I recently purchased a live oak tree from their online nursery and am extremely disappointed. The tree arrived looking unhealthy with few and small leaves but the real horror lied deeper within the roots. The tree’s taproot, it’s most important and thickest root, was a gnarled mess which did not look at all how it was supposed to. Furthermore, the tree had three shoots coming from it and had no established leader. This tree was obviously grown in a very small pot and paid little attention. It is unlikely that it will have a long life and grow thick and large as it should have. I will try to do what I can but my advice is to save your money and look for other alternatives.
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February 2024 by Randy Grant
They are great... Lil far south but talk to em they will take care of you if frost gets your new plants in the north
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February 2024 by Mary Tong
My trees arrived in good condition in a timely fashion, sooner than expected. I will be planting them today and will see how they develop. After looking at many other nurseries, I felt their prices were very fair. I am happy with Ty Ty Plant Nursery and will be buying many more trees and other plants from them in the future
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February 2024 by Barbara Sistrunk
Excellent service. Beautiful plants arrived in appropriate packaging with no broken limbs or missing plants. Wonderful purchase experience.
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February 2024 by crystal winter
I ordered from TyTy last spring and again in the fall. Have ordered fruit trees and grape vines. Plants all arrived in great shape . Prices are great. Ty Ty will hold your order until it is the appropriate time to plant in your area. No getting trees in the mail and it is 20 degrees outside. I received an email from them when it was time to ship notifying me that they noticed that the temperatures in my area were not suitable to plant my grapes just yet and will wait for more suitable weather. I really appreciate this. I don't think that you can go wrong with Ty Ty's.
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February 2024 by Susan Frey
Timely delivery, great condition of trees and grapevine delivered.
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February 2024 by Bonbini Dushi
Pleasant and helpful
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February 2024 by Elle Zimmerman-Murray
Received bamboo plants quickly, they arrived in great condition and were packed to avoid any issues during shipping. Purchased to add to tropical garden and provide privacy screen. Communication upon ordering and throughout shipping was excellent. Very happy with purchase! Will order again! Referred my neighbors to company for their plants as well.
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February 2024 by Stacy Cecil
Plants arrived healthy - bare root and a couple with flower buds starting - within a couple of days of ordering. I was able to plant the same day of delivery, and they all still look good after watering them in their new places. The ones with flower buds decided to fully flower the day after planting. Our area is getting a spring storm this afternoon, so we'll see how well my planting ability keeps them from getting too beat up.Packaging was pretty efficient - one box for 13 plants and no broken branches. The roots come wrapped in wax paper and water gellies that are then wrapped in packaging tape - the box had ventilation for the plants that also served as a good carry handle.
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February 2024 by Daniel Lee
Tree did not live. Filled out their guarantee page on their website but never heard back
