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February 2024 by Lifewithju_
I have a gray charger that was impounded by them, the lady in the front was very professional and also the young guy that works there worked with me with the problems I had. As far as work 10/10 they did an amazing job on my rear bumper, it looks better than before! I would recommend.
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February 2024 by Stephen Rathert
Used embreys towing for our work truck that broke down on the interstate, they got out there quick and worked up a very fair price for the tow.
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January 2024 by Kevin Jackson
Reject this service provider at all cost. The attending clerk is a monster. Once they get your vehicle onto their yard. You ma never get it back.
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September 2023 by Miche Dzi
We used Embrey's Customotive to fix a crunched corner of our Mini and could not have been more pleased with the results. Not only was our car back-to-better-than-ever, but the final bill was considerably less than the estimate, as Jeff found he was able to reshape the bumper portion of the repair without replacing it altogether. We really appreciated that effort and the savings! My only critique beyond our delight with the results would be that the business phone etiquette was rather gruff. Perhaps we called before she had her coffee, but we drew straws to see who got to call her back. This almost chased us off.. although I'm so glad it didn't!
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August 2023 by Mark D
Do Not Use This Company. Charged almost $1000 for simple tow from accident scene. Company added a bunch of fees such as for road cleanup even though no cleanup was needed nor performed. Fayetteville Police picked towing company which turned out to be quite a regrettable mistake.Service: Car towing
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August 2023 by Marcus D.
HORRIBLE HORRIBLE HORRIBLE SERVICE! DONT EVER USE THEM!! Has to be the scummiest, sleaziest towing company of any city I've ever lived. I let Fayetteville PD contact the towing company and ended up paying $800 for a 5 mile tow. Charged for road cleanup when there were no debris. Stay far away from this company. Plenty of other businesses doing thing the right way.
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May 2023 by Debbie Allen
Ok experience. The receptionist wasn't as pleasant as I would have expected. But she was helpful in loaning me some tools.
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March 2023 by Tyler lee Rockafellow
Very rude in person and on phone truck was impounded and I was told to wait for court till I can get the truck or even belongings and court postponed for a month after waiting a month no the want 2000 to get my belongings and that I lived in the truck I honestly do not know about the towing skills so I can say for that but definitely show mass amounts of disregard to circumstances.. imagine if it were one of their children and still did not want to listen to what the court told me
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February 2023 by Natalie Ford
My brother was pulled over and car impounded by this company. They will not allow him to get his belongings out the car. They said he has to pay 400.00 to get the car, if someone can't pay you hold their belongings? and their customer service is totally unprofessional. They would not let me talk to the owner or give me the owners contact information left me on hold for over an hour then hung up the phone I'm reporting them to the better business bureau.
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January 2023 by Andrew McDowell
Great trustworthy company with amazing staff! I definitely recommend!
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December 2022 by Oren Bryan
Helpful and easy to find. Service was professional and fast! I was in and out in a few minutes.
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December 2022 by Don Jackson
Excellent service. Owner was friendly, down-to-earth, and exceeded my expectations in repairing my automobile at a better price than competitors. Highly recommend.
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June 2022 by roger jones
Wrecker driver was a jackass, very rude and unprofessional. Refused to tow my vehicle to the destination I requested because "it's the weekend I ain't doin that" so now I'll have to pay them a storage fee. DO NOT USE THIS COMPANYService: Car towing
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May 2022 by Richard Whitaker
Everyone I dealt with was helpful and friendly. I was here to clean out my car after a bad wreck. Not a fun moment for me but all my things were there so no complaints.
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March 2022 by Derek Dorrien
We used embreys for our auto accident repair last October. They did a great job on the work and provided clear communication regarding updates and delays. We then noticed months later that the hood would vibrate at high speeds and they were kind enough to look at it and fix it with no additional hassle. Would highly recommend.
