-
February 2024 by Malik
They lost my package
-
December 2023 by Mark Fowler
Unadilla ups is the worst.Every single time they get my packages it takes forever to get.ALWAYS A DELAY OF SOME KIND.NEVER ON TIME. Props to hawkinsville branch.They are the best.Update: my packages came right at 8.Super nice guy
-
December 2023 by Emmet “Buck” Whelchel
Driver extremely rude after turning around on freshly laid asphalt in my backyard. Left and did not deliver a package.
-
December 2023 by Cara Cannon
They gave my full name and address to another customer and told them their package was delivered at my house. It was not delivered at our home and someone showed up at our home at 8:00pm asking me for their package. Called ups customer service and they did nothing since I didn’t have a tracking number for a package I was not supposed to receive. This is beyond unprofessional and can be very dangerous. Be aware!
-
October 2023 by Zack Sammons
This UPS location has lost multiple packages of mine. I was refilling Amazon prescriptions and this last time, they reportedly attempted 3 different days, and on the 4th day they lost the package. Their customer service line is a joke
-
October 2023 by Chandra Johnson
I absolutely hate this facility because every time my package comes here they always hold my stuff hostage. My package arrived here Saturday 10/14/23, and they always hold it there 3 or 4 days before it comes to its destination. The problem I have with this is I live in Cordele and Cordele is about 20 minutes from Unadilla and it shouldn’t take this long for it to arrive to my house
-
October 2023 by David harris
Had a package that was to be here yesterday they said the address was incorrect but 2 ups truck dropped packages off here went on and reput the address in the same address and the delivered my packages to the wrong address and I can't found my package anywhere and can't reach anyone by phone all you get a a recording that can't help the people in need get people to talk on the phone for saying out loud
-
July 2023 by Michelle Heller
I have a monthly subscription from Amazon that always arrives on the 3rd or before. Today I received a text saying Delivery attempted at 10:40 am. I hot the text at 10:48. On Amazon page it says Unfortunately UPS ran into an issue when attempting delivery. They will try again. No explanation. This always seems to happen the day before a holiday. Also Unadilla post is only 4 miles from our house yet some deliveries come at 10 pm.. This is why I order Christmas gifts from Amazon months in advance.
-
July 2023 by Judy Hart-Perfect
UPS supposedly cannot find my house. We have lived here 25 years and the address is clearly posted. FedEx delivers here all the time. Customer service is a joke.
-
April 2023 by CaliKat
The Unadilla branch lost our package a month ago, it was never delivered. Now, we have an overnight package that we paid $200 to ship and it's "delayed" after they sent it to Albany this morning instead of Unadilla. UPS is a joke. Their customer service is nonexistent. You can't call to try to locate the package.
-
April 2023 by Thomas Grabe
They have 10 packages due for a trade show in Perry, GA that were sent overnight at nearly $200 per package that they claim are delayed due to a late flight. They are in their warehouse 30 miles from the location and can't seem to get the job done.
-
February 2023 by Benjamin T Robertson
Never have a problem with FedEx but it's safe to bet I cringe when I see UPS is delivering my package because it either gets dropped off at the wrong house or gets delivered a day after it's said to be . We have our street #s posted on a sign in every yard in my neighborhood and they still get it wrong. Please hire people that can read having to track down every neighbor is getting old and ups expects the seller to send out a replacement... Ridiculous (update) as I stated in this review UPS dropped it off the next day after it was said to be here
-
February 2023 by Sam Salter
The most unprofessional and lazy group of drivers and supervisors to put on the brown uniform. Can’t get a package delivered to your house if your dog is barking or it rains the day before because they may get the truck dirty. FedEx and Amazon deliver just fine but not UPS. They can’t seem to get anything delivered. We literally have to chase down our packages each time. Female driver uses more excuses to not get your packages to you than to just drive up and drop them off. Now we are stuck, once again, without our package that had no other option than UPS and it’s time sensitive for a young group of children. This place needs an overhaul and fast!!! It’s ridiculous that they let drivers use such sorry excuses for not doing the job they are paid to do.
-
February 2023 by roy lister
These people went out of their way to help me locate my package and treated me like a friend. I will never use any other shipping company. Roy
-
January 2023 by Trisha Spare
***UPDATE***now packages are not being delivered because: “ A carrier delay has occurred”.I am now filling a complaint with the corporate office. We have a friend working in upper management. This location needs serious help.Address was a new build 8 months ago. Most of the time Packages are not being delivered because “the address is incorrect”. I have called over 10 times to have this fixed!! Fed-Ex has no problem; DPS, no problems; USPS no problem. When I call, I’m told “it’s going to be fixed, I assure you” says Shelby. All they have to do is update their system. Lies after lies due to incompetent employees. She was going to call the driver to bring my packages that were due yesterday and today……still no packages at 10pm. I truly wish I could not use UPS but, unfortunately, Amazon uses them.
