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July 2024 by Diamond “Hair By Hollywood” Ford
This is the WORST STORE EVER…the manager woman SHOULD BE FIRED. She has the FILTHIEST attitude and customer service…. I wouldn’t tell my worst enemy to go to to this location. Employees try to help and here she comes with ATTITUDE and disrespect. I’m calling crickets corporate office and notifying them..hopefully they will remove her from this community because we don’t need headaches and hassle from people we spent OUR MONEY with. PLEASE DONT GO and get treated like trash. As a matter of fact just get another service provider with a free phone for switching over to them. THIS WOMAN makes all cricket customers want another person who appreciates their business. She should be fired looking at other comment about this location.
And I’m looking for a new service provider as I leave this comment.
It’s sad and terrible on top of the frustration. Deeply unsatisfied customer.
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May 2024 by Joe Reed
Nasty attitude big fat black lady is extremely rude I made them give me my money back and went to mobile
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October 2022 by Marcia Tate
Terrific STAFF AND EXCELLENT CUSTOMER SERVICE FROM BOTH REPRESENTATIVES. I AM GOING TO IMMEDIATELY REFER 7 PEOPLE TO ANGEL and CANDICE FOR CRICKET SERVICE. I AM GLAD THEY WERE HERE AND OPEN WHEN I CAME IN WITH A 911 PROBLEM. I AM LEAVING WITHOUT A CARE ON MY PHONE AND MY LIFE. GIVE BOTH A RAISE IMMEDIATELY.
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February 2022 by Kenya King
The worst experience!!!! I'm not a customer but I wanted a case for my phone and once I purchased the 40$ case I went to my car and realized that the case blocked my phone from charging so I IMMEDIATELY went back in the store and the rep said it was a no return on accessories. She told me to look on my receipt and once I told her she didn't give me one she proceeded to print out the receipt, hand it to me and then say the same thing. She claimed she was the manager when I asked to speak to someone over her but then called "Eric" and he said that if I would have paid with cash he might could help but the "system"wouldn't allow my return and to contact Cricket wireless. I have never been so furious. If you don't have to, NEVER support their service
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January 2022 by Deekayla
The store had a long wait but the customer service was good. The representatives are friendly.
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September 2021 by James Glenn
I was having an issue with my phone and stopped in for help. Very nice and helpful people always. I've been with Cricket Wireless for a while. I don't think a lot people know that they are owned by AT&T which means that I'm on the AT&T network for far less money. It's all about the network not the carrier.
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April 2021 by Andrea Collins
The sales representative was very helpful and knowledgeable.
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January 2021 by Margaretta yancey
It was awsome i just won 4 free phones from there.?????????????
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July 2020 by Charles Anthony Maddox
Out of all the cell phone providers you know for the price you can't go wrong with Cricket and the reason is the coverage and the actual mother provider for the company itself which is AT&T I have to say that all these other people out here by Aldi's thousand-dollar phones because of great customer service I wish I didn't have to pay all that and you know what I'm happy with the phone I got and it looks like I paid a lot I think I've been with every phone provider to think of including some that's not even around anymore I have to say the Cricut is the best choice I'm just thinking why they wasn't out when pagers were around. Anyway this is my phone company and I'm proud to say that I love walking in to the doors of this place and I have had Drake service with my phone since I have been here now almost five and a half years anyway I just want to say thanks cricket and I'll give you five star.
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July 2020 by Ginn
Wonderful people.
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December 2019 by Charles Maddox
Out of all the cell phone providers you know for the price you can't go wrong with Cricket and the reason is the coverage and the actual mother provider for the company itself which is AT&T I have to say that all these other people out here by Aldi's thousand-dollar phones because of great customer service I wish I didn't have to pay all that and you know what I'm happy with the phone I got and it looks like I paid a lot I think I've been with every phone provider to think of including some that's not even around anymore I have to say the Cricut is the best choice I'm just thinking why they wasn't out when pagers were around. Anyway this is my phone company and I'm proud to say that I love walking in to the doors of this place and I have had Drake service with my phone since I have been here now almost five and a half years anyway I just want to say thanks cricket and I'll give you five star.
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August 2019 by Ginny H
Wonderful people.
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July 2019 by Santiago Colina -Morales
It's okay it's just like any other cell phone store they said they work with you and their cheaper
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July 2019 by Elvira Trujillo
Very good service
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July 2019 by Kostya kozlov
It doesn't exist in Mexico, but from what I saw, it is one of the best...