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July 2024 by Carlos David Escalona
The lady who serves is very friendly, but the customer waiting service is very bad, they don't even have water to offer their customers while they wait! A little more courtesy and attention to customers since the prices are not cheap at all
The lady who serves is very friendly, but the customer waiting service is very bad, they don't even have water to offer their customers while they wait! A little more courtesy and attention to customers since the prices are not cheap at all
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July 2024 by Rita B
Very professional very courteous, had no problem helping me and made me feel very comfortable
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July 2024 by malinda medina
Mona is amazing. Great customer service and is on top of things. Wow please keep her!!!
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July 2024 by Nora Ridley
This store is always on point. Mona is the best she went above and beyond for me when i was desprate for a tire !!
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July 2024 by Joe Madchen
Everyone during my visit was prompt and professional. Mona runs a tight ship.
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June 2024 by Xtravagant Hair
Mona was exceptional . I didn’t have a long wait time she checked on me and other patrons frequently . The staffed worked well together to get everyone completed in a timely manner . I would definitely recommend this location.
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June 2024 by Yvonne Boone
The customer service was excellent: professional, courteous, and expedient. James and Mona are assets to the Firestone location in Union City.
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June 2024 by R Bennett
The quality of the work was fine. I hate the fact that I had the clean my leather seats and doors afterwards because of the black stuff all over my car. In addition, the young man lost my Mercedes value cap that I purchased specifically for my car, and he pretend that it was never on my tire. I take pride in my car, and I know the cap was on my tire when I arrived at the repair shop. Nevertheless, I ordered new ones and they should arrive around June 10th.
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June 2024 by Carl Cauley
Mona & Cleve provided excellent customer service during my LAST MINUTE VISIT to FIRESTONE! I caught a flat tire, was riding on a spare and I needed to get home. No other tire places were available to assist and they came through in the clutch!!!!! Thank you so Mona and Cleve!!!!!
Take care,
Stay safe!!!
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June 2024 by Antonio Williams
I must say I am throughly impressed with James management skills and communication. Definitely will be returning. Hands down the best experience I have had at this location in a long time!
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June 2024 by E'jaye Moore
The crew were very knowledgeable and friendly. They got me in and out in no time at all. I would definitely recommend to friends and I will definitely be a return customer. Thank you Firestone.
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June 2024 by Tondee Hayden
Every sense fire stone in Union City got a whole new crew. The service has been amazing. The staff was friendly, very professional. They get you in and out. I’m so happy because I use fire stone all the time I have never been more pleased. Monet, the service manager was amazing to work with, whatever you do keep her ?
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June 2024 by Tyler Jones
Amazing work, Mona and Cleve rocked it
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June 2024 by TeNesha McGraw
I love my local Firestone store, they always treat me well. Sometimes when they are extremely business, they still find the time to keep me updated.
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June 2024 by OBosi Roland
I recently had an exceptional experience at Firestone Tires, thanks to Moná. From the moment I walked in, Moná's professionalism and friendly demeanor stood out. She took the time to understand my tire needs and provided insightful recommendations tailored to my vehicle. The service was prompt, and Moná kept me informed throughout the entire process. Her attention to detail and commitment to customer satisfaction were evident, making what could have been a routine visit truly outstanding. I highly recommend Firestone Tires, especially with Moná at the helm, for anyone in need of top-notch tire service.
