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November 2023 by Benard Collins
“LUZ” is extremely unprofessional & needs to work on her people skills, she is disrespectful & rude. Takes her job wayyyyyyyyyy to serious.
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November 2023 by SHarris 345 Harris
I have been a member of PF for a while. When I joined I was under the impression that there would be classes like Zumba..etc. There has not been any type of classes offered since I joined. The commercials advertise having access personal trainers. There has not been any personal trainers available offered since I joined.Other than that, the Gym is clean and the staff is professional. I would recommend joining PF if you just want a basic workout.I have recently joined a Fit group so I will most likely drop my membership.
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October 2023 by God Will Music
Broken machines and unserviced for months at a time. One of The stair masters is not only broke but the computer that operates the machines is gone and wires exposed for months. Another one hasn’t been working for awhile. It take’s literally 4 to 6 months to Repair things over there. This particular gym is completely being neglected pertaining to Equipment. The staff has always been wonderful and continue to be but you have to give them something to work with..
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October 2023 by Marcus Davis
This was my home gym however the leg machines have been inoperable for several weeks. Also the equipment is aged and have several issues.I like PF but I had to upy membership in order to get a quality facility to use. I would NOT recommend Union City PF!
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October 2023 by Carlos Sierra
If ur a truck driver with a Tractor trailer, and your planning on working out during ur 10 hr break, I would recommend you not to park here. They will try to boot your truck as soon as you walk away. Stay safe and don’t give these rats ur money. Planet Fitness don’t forget that some of us Truck drivers are your customers too.
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September 2023 by Luz Ali
This is a nice location. This location has good staff and it is on the smaller side compared to other locations. However, that's exactly why I enjoy it. Most members who go here just go through their own routine and is not intimidating at all. The best part, they're very sanitary, clean and relaxed.
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August 2023 by Morning M
Unprfofessional and lack the ability to respond to get accounts resolved
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August 2023 by Coilette Inge
I use to love going here but its not safe anymore too many car break ins and to constantly have to spend money replacing windows is costly. No one has answers except for employees saying "we doing all we can", no you are not. My car was broken into between 545 am and 6 am. Police showed up after the facts, and she had a bad attitude so taking my membership somewhere else. Its not safe in that area.
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August 2023 by RIGHT VIBE ENTERTAINMENT
Employees are rude! Don’t come to this location! Just removed my membership..going to LA FITNESS! SMH messed up my workout a couple of times then the last time I bring in a rolling wheel after using it everyday for them to tell me I can’t bring in..then when asked well do you have one I could use as the equipment is limited there…they were so rude about it and I feel like I was targeted
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July 2023 by Granville Goldsmith
It’s a very spacious facility with plenty of workout machines to choose from. It’s a clean and safe environment. I thoroughly enjoy working out here.
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June 2023 by Wolf_KG KDM
TRUCKERS BEWARE!!!!!!!!!! BOOTING EVERY TRUCK HERE!!!!! GOT BOOTED. MOST EXPENSIVE WORKOUT IN MY LIFE LOL $500
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May 2023 by joannie santiago
My son & I joined almost a month ago, was iffy at first but honestly since the moment we walked in they welcomed us immediately! My son works out on his own & I can count on the staff to help keep an eye on him! They’re an awesome staff! Candace is AWESOME!! Ty for all you do for us!! ?
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May 2023 by Stewart Minor
About average for a Planet Fitness.The one star reviews is because of the guy they have behind the front desk. John is his name. He was creepy towards one woman after another. Blaaaa good way to run off customers.
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April 2023 by Knot Co. Photography
This is a scam, don’t even have enough free weights to do half a work out. Staff has no knowledge of working out, nor do they have any respect for people’s time. I budgeted an hour for my work out…. These sales people took up 45 min to try and sell me a black card, when I already paid for the service. If you ever feel the need to work out for real…. This ain’t the place.
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April 2023 by India Williams
This place is terrible! They lied to me about freezing my account during Covid and charged me, unknowingly, for the entire time. Then they tried to make me backpay the amount! They (Demi the manager) were unhelpful and unprofessional in resolving the issue! He even lied in his documentation regarding our conversation we had in 2020 AND today in person! Do not go to this location! I have reached out to the "higher up" and I am waiting a response. I'm very disappointed, because I truly enjoyed working out at planet fitness.Update: I reached out to the social@planetfitness email, and they did NOTHING!!!!
