-
December 2023 by Mareus F.
I am an auto broker and i have gotten several of my cars serviced here. My Fiance counld not get an appt at the dealership to service her car in time so i took it to Precision Tune in Union city. When we went back to pick it up they went thru her glove compartment and stole money and a bracelet out of the car. When i tried to talk to the manager about it he talked to me as if i was garbage. I called the police and made a report to reframe from this situation getting any worse than what it was.
-
November 2023 by Keyona Smalls-Hardy
This is the review is for the service I did not received, but the attitude and customer service I was given. I came in for an oil change gave all my information as usual. The elder gentleman confirmed everything for my car and then a mechanic behind him stated that a plate or something was on my car. I have been coming here for years and my oils change has never been $119 ooops $102 with a discount. With being said I said an after I asked for the total I declined service. While I was walking out with a very nasty tone the older gentleman said, “ Well if you go across the street or anywhere else it’s going to be $150.” I said, “ I know it’s not thank you and have a nice Thanksgiving”. He said something else and I ignored it and walked out. It seems that my price went up because I was a female, a lot of things were just added in miraculously. Although my husband usually get the car oils changed, I’m sure I was single before and know cars services quite well to no be fooled.And to the gentleman my oil change was $77.67 and if it was $150 somewhere else I would have happily spent the money with them than you. This is just based off your customer service.
-
November 2023 by Lakeyvia Riley
There’s a very rude disrespectful thing that is in control of the phone lines up there, this thing is very unprofessional and according to her the owner was in agreement with the blatant disrespect she had for a paying customerSeveral times I asked for their corporate number, where she stated “it’s on the paperwork” however I didn’tAnd when I stated this she repeated it and hung up in my ear, she hung up on me no less than 10 times as I was trying to inquire about corporate info, her attitude matches the vibe of the buildingHorrible
-
October 2023 by Fashionably Us
At the union city location some of the male staff are rude and disrespectful to women. I took my car in for a premium full synthetic oil change, they put water in my washer fluid, my coolant level were extremely low and they didn’t even change the oil filter. The oil filter was dirty and causing the car to perform low. Another week my car could have ran hot and destroyed the motor. Never go to this location. Oh the female at the front is the only nice thing about this location.Services: Vehicle safety inspection
-
August 2023 by Shirley Rose
The location I went to is the one in Riverdale GA on highway 86. The tech was very nice and was able to show me the parts he took off my car and explained everything to me. He said that when he works on cars , he treat them as if it was his car. I like that , so I will be bringing my car their for future services. See ya soon!
-
June 2023 by Julia Noble
Great place to have your car worked on. Have been bringing my cars here for years. Got my oil changed today in no time. Friendly and courteous staff.Service: Oil change
-
June 2023 by Brian Ellison
Card machine went out for 20mins and the manager said that we would just have to wait or get cash no matter how long it took. The lady said she had to be at work he said you’re gonna have to call ur boss and tell them you’ll be late. No apologies, no compensation just told her “it’s your problem now” when she told him it’s their fault that the card machine wasn’t working. I’ve been here over 20 times and have seen Tim be mean to customers several times but this is the last time. I won’t be returning.Service: Oil change
-
May 2023 by Matt
Yesterday 4/19 I was told that the labor for replacing my condenser (2016 Tahoe) was $600 because it is a 4 hour job. The total for the invoice was $859 + tax. The part is only $259. I paid a $500 deposit yesterday and agreed to bring my car to the shop in the morning to get the work done.I was called by the location today, 4/20 to make sure I was still coming and to bring it as early as possible because it is a 4 hour job and will take a long time.I dropped my vehicle off at 9:15am and I was contacted by the shop at exactly 11:34am and told that work was done.I was still billed for 4 hours of labor ($600) and I was told that even though it only took 2 hours, I still have to pay for 4 hours. I was also told that the mechanic is just that good and experienced to do it 2 hours, so that's what I'm really paying for and not actual time + the shop called to make sure I came early because it's a tough job.The work (labor) was done in 2 hours. I should not be charged for 4 hours of labor when that is based on an estimate and not actual work done. It was not a tough job and it didn't take 4 hours.Service: Air conditioning
-
May 2023 by Cyn C
Super fast service. I had only one person in front of me.However my daughter had an emergency with her car due the AC not working. They charge $1200 just to service it. You would think that they replaced the radiator but NO. I will look for another place to do my oil changes in the future. The charges are out of this world. Not a place to go for the average poor person.
-
April 2023 by Staci Hughes
Always nice and fast service when I go for my Oil Changes.. The Mechanics and front desk people are Awesome... Union City Location, that is...Service: Oil change
-
April 2023 by Michael Searles-Catchings
Beyond work quality, Chris and Mike Jr are two of the most honest mechanics I’ve ever dealt with. You’ll never do wrong by coming here.
-
April 2023 by tatnai w
The service time was great. I had an oil change. I wanted my tires rotated, but they didn't do it because they recommended new ones.
-
February 2023 by tyris beadles
I went in for a oil change and left with a oil leak. When I went back to inform them about the oil leak, they checked it out and said that the gasket inside the oil filter they put on needed adjustment. So they claim the oil filter has stopped leaking when they fixed the oil filter, but I realized a couple days later that it was still leaking. So I went to the dealership to get a second opinion and found out that the oil filter housing was broken by those no experience mechanic at precision tune. I went in for a $66 oil change and left with $1100 bill. The unprofessional manager said to me, oil filter leaks after oil changes so, take them to court because they didn’t break the oil filter housing. When they acknowledged that I didn’t have a oil leak when I came in their shop. So i will be taking legal action!
-
January 2023 by quann e
I’ve been a loyal customer for four years until today! My car started leaking antifreeze today on another side of town so I immediately went to precision with my two toddlers! They charged me 100 dollar diagnostic then they tell me I need a new radiator and the price would be 700! 700 dollars for a radiator for a Honda Element??? They’re less than a hundred at most places! Watch these people because they saw a single mother and tried to get over! I’m done! Crooks
-
January 2023 by YUNG MYSS
Awesome service at Precision tune auto care in Union City! Thanks to Chris, Mike, and Angelia
