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November 2023 by Shelise M
My husband went into this store today. He was shipping out employee appreciation gifts for his company. There were 12 individual shipments.He had the labels ready to print. He walked in and the first attendant looked at him crazy when he brought the box of gifts.The other person printed off the same label multiple times. And they tried to charge him for it.They charged him for tape and then let him use their tape for the boxes.The manager helped build each of the twelve boxes but that’s it. No one assisted in helping with taping up the boxes or putting the labels on the box.UPS store advertisement says you can walk in they take all the work off the customer by handling the shipments.Welllll that was not the situation. My husband might as well had put on a shirt and clocked in. Every employee just stood there staring at him while trying to put these shipments together. Great job UPS Store!
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November 2023 by Cody Perdue
Great customer service and the staff always goes above and beyond to ensure I get the proper treatment!
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November 2023 by Shelise M.
My husband went into this store today. He was shipping out employee appreciation gifts for his company. There were 12 individual shipments. He had the labels ready to print. He walked in and the first attendant looked at him crazy when he brought the box of gifts. The other person printed off the same label multiple times. And they tried to charge him for it. They charged him for tape and then let him use their tape for the boxes. The manager helped build each of the twelve boxes but that's it. No one assisted in helping with taping up the boxes or putting the labels on the box. UPS store advertisement says you can walk in they take all the work off the customer by handling the shipments. Welllll that was not the situation. My husband might as well had put on a shirt and clocked in. Every employee just stood there staring at him while trying to put these shipments together. Great job UPS Store!
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November 2023 by Lala R
The employees in the store has the worst attitude and they don't have any kind of system in place to keep things moving correctly
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September 2023 by Essie Barton
Needed a Notary. Had to wait, but service was great.
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July 2023 by Toni Coleman
I use this location often enought to see how the staff works. Their efficiency is like a well oiled wheel. There was such a good vibe in the store. They were like one big happy family. Kudos!!!
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June 2023 by Zanandi Ashrita
This place was great! The team here on 6-13-23 was stellar. They were courteous, quick and extremely helpful to guest. I was very impressed and appreciated such good service! Highly recommend this UPS store.
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April 2023 by Ka'Nyia Griffin
Wonderful customer service. Thankful for the quality in people at this location.
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August 2022 by Ericka Garnett
Superior service, the young lady and the manager who assisted me were courteous, polite, and helpful. Thank you for being great to your customers!
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July 2022 by Corey Timbers
Just deciding to write a review because it needs to be done. The staff here is awesome! They're PROFESSIONAL, helpful, efficient, and friendly. (I come here at least once a week). They all should be commended especially during a time when so many businesses lack such qualities
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June 2022 by Googler Critic
I like the fact that they are nice and professional. However, the lady who wrapped my package (in a box), needs training. She did not wrap it properly. It was shabby work! Also, I had a package that was returned to sender (which is me) and I was never notified, by the UPS Store, to come and pick it up or that it had been returned and I needed to pick it up. So, the package sat there for a whole week and no one notified me. I just happened to be checking the UPS website and got a notification, that it had been returned. I called the UPS Store and was told that the package had been returned back. THAT...Was my only notification!
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June 2022 by Felicia Johnson
Ariana was amazing. She was patient and showed me how to scan more than 1 item. She had me in and out in no time. UPS in Union City keep up the great work.
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May 2022 by Chuck B.
Please respond to this I have no way of getting on the phone with you apparently. Good luck calling your number and getting someone. I have a problem with a shipment and The main UPS Number says I need to speak with you. 770-875-7389
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January 2022 by Taylor Fryar
I’m honestly just over this location. It’s not convenient at all. My 3rd time trying to drop an Amazon return off and the store is just ridiculous. There’s ALWAYS a long line and the employees seem to move at their own pace. I shouldn’t have to wait over a half hour just for an employee to scan a barcode and take my package. The customer service is trash. No organization. 3 counters open, but the line still moves ridiculously slow. Baffles me.
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November 2021 by Travis Grant
I love these guys!!! The service is amazing and they take care of their customers. They have helped me grow my business and I appreciate it. This is the only store I ship from
